Back

Mark Christopher Auto Center

Ontario, CA

4.4
9,499 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

Filter Reviews By Type

Showing 9,499 reviews

November 03, 2024

The Mark Christopher team helped us find a safe new car for our growing family and made the process as smooth and quick as possible! Top tier customer experience from start to finish! More

by jennhasfaith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee in finance and Sharon Borgo
Nov 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that the Mark Christopher Auto Center team was able to help you find a safe new car for your growing family. Providing a smooth and quick experience is our priority, and we appreciate your kind words about our customer service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2024

The last 2 times I have brought my traverse in for service I told the service writer there is a leak of either transmission fluid or coolant. I have multiple stains in my driveway. My car is the only More

by kendad98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the ongoing leak in your Traverse and the inconvenience it has caused. At Mark Christopher Auto Center, we prioritize addressing our customers' concerns, and your experience does not reflect our standards. We appreciate your loyalty in choosing our dealership, and I encourage you to contact me directly so we can delve deeper into this issue and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your vehicle is taken care of properly. Thank you again for your feedback, and we hope to resolve this matter promptly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2024

Really great team of people to work, thankful for helping me out on my new car More

by rodriguezjustin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Farfan
Nov 05, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 01, 2024

When you are told if you pay for overnight delivery and it takes 8 days, hat is not over night, and why do I have to pay to get the part over night. Why don't you have the part I need.. Then you charge me More

by VANDRIESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your frustration regarding the delay in the delivery of your part and the associated costs. At Mark Christopher Auto Center, we aim to provide timely service, and your feedback is valuable to us. Please feel free to reach out to me directly so we can address your concerns and work towards a solution. We appreciate your feedback and hope to better serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2024

Great customer service and quickest finance process we’ve had! Thank you so very much More

by DRENKYSMAMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and found our financing process to be quick and efficient. At Mark Christopher Auto Center, we strive to make every aspect of your experience smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 01, 2024

Everyone there was very helpful. Willy was very helpful and answered any questions we had. More

by rcurtis2541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy helped me out. Definitely 5 stars
Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you found everyone at Mark Christopher Auto Center helpful and that Willy was able to assist you with your questions. Our team takes pride in providing excellent service, and your feedback truly means a lot to us. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 01, 2024

Quick and easy! Everyone was very helpful and provided fair price. I would definitely recommend people who are thinking about buying a new car. More

by Eduardoserrano03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Mark Christopher Auto Center was quick and easy, and that our team was able to assist you with fair pricing. We appreciate your recommendation to others considering a new car. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 01, 2024

i ask sales rep why there is low tire light he said service dep is closed you can go to the nearest gas station and add some air what what a joke(i have triple bypass in my heart so imagine me with my More

by hmhfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 31, 2024

The staff was professional, patient and friendly. They operated as great team with skillful leadership. More

by blugrass86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Mark Christopher Auto Center. Our team strives to provide professional and friendly service, and it's wonderful to hear that you felt this during your visit. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

They had what I wanted and I bought it! It was relatively pain free. Yeah!!! More

by Yeti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

...
7
...