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Mark Christopher Auto Center

Ontario, CA

4.4
9,510 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

April 07, 2024

After three days three days, the dealership was unable to find a part for the 2008 SRX air conditioner system. Problem never solved. More

by nruddock
Workmanship
Recommend Dealer
No
Employees Worked With
DARIO GOMEZ
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 09, 2024 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2024

Went in for normal service. Car was done when promised. Washed and detailed. Looked brand new again. Service man, Rigo, was amazing. Won’t go anywhere else. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2024

The service department is great. Always pleasant. Easy to get appointments. Very friendly. On time. 5 of of 5! More

by jeff@langloiscompany.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department, Jeff. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 06, 2024

Salesman Rami was ready for us and all of our questions. Really showed he did his homework prior to our arrival and wanted to provide great help in selecting a vehicle. Didn’t get that type of salesman anyw More

by sandra5758
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Mahroom
Apr 08, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Sandra. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 06, 2024

They helped me find my dream car and made the process very easy. I would recommend to a friend More

by diana25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2024

The service, and the staff were simply amazing. Very courteous, very thorough and above all very patient. They explained everything from beginning to and regarding The lease and all the documentati More

by plosoya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Apr 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2024

These guys are on top of things! Fast efficient and no games, just great service. More

by pb
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Mark Christopher Auto Center responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2024

Sales team is very enthusiastic and dedicated. Larry Lee in Finance is fast and efficient. Dealership is very clean and neat. Feels good coming to shop at this dealership. More

by dmatuszak2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Apr 08, 2024 -

Mark Christopher Auto Center responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 03, 2024

When it comes to my LYRIQ they roll the red carpet. When it comes to my CT6 they don’t care and my car still has issues and I am still waiting for a loaner More

by boxer3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu
Apr 05, 2024 -

Mark Christopher Auto Center responded

I appreciate you taking the time to share your experience with our service department. Here at Mark Christopher Auto Center, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2024

I normally do not leave reviews as they are subject to too many variables. What could be good one day could be a miss on another. But I must share my experience about our recent service on our 2018 GM More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Mark Christopher Auto Center responded

Thanks for the kudos! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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