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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,510 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

April 20, 2024

Very courteous and fast. Dario knew right away the problem and had it handled in no time. More

by BUGGARS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Apr 23, 2024 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 20, 2024

Good service , need a little better communication for keeping my car more than a day it was not noted in the begining I had to call. More

by OUREMAIL1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Mark Christopher Auto Center responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered and the resulting confusion. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 19, 2024

We had a wonderful experience. Mario was professional and friendly and it really felt like he just bent over backwards to get us everything that we needed and everything that we wa More

by mahamlin88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have a wonderful experience. I will share your comments with our team and I look forward to seeing you at our dealership in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 19, 2024

Jerry Pena was ABSOLUTELY AMAZING! ! He did not judge a book by its cover, my husband went in his work clothes and boots, Jerry was about to take lunch and helped him get our dream truc More

by sjgarcia1301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Mark Christopher Auto Center responded

I am ecstatic to hear you were able to purchase your new dream truck! At Mark Christopher Auto Center, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 17, 2024

I make an appointment everything and I still end up having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does More

by chrystal4183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your service experience with us, Chrystal. I’d like to discuss this with you further and clarify things if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2024

Jerry was an excellent sales person and very helpful with the entire process. Great experience More

by dmeza9616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I am very happy to hear that Jerry was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2024

My salesman was great, he was attentive and made my daughters time at a dealership better than I expected. More

by jonathanringelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris cuentes
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Apr 18, 2024 -

Mark Christopher Auto Center responded

Jonathan, thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2024

Thank you I bought new car 3 days ago 2024 Buick envista. Jerry Rubio sale rep was awesome . Sale manager and finance department was good too.i have good experience definitely will doing business again in t More

by THELVARIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Rubio
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Apr 18, 2024 -

Mark Christopher Auto Center responded

I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new 2024 Buick Envista. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2024

Jerry listened to our needs and we are very happy with our purchase, he was patient, knowledgeable, and easy to work with. We are very satisfied! More

by pmmaas3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 15, 2024

Mark, Christopher is always a great dealership. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. More

by erik26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Mark Christopher Auto Center responded

Erik, we cannot thank you enough for your wonderful review of Mark Christopher Auto Center and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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