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Mark Christopher Auto Center

Ontario, CA

4.4
9,510 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

April 28, 2024

Found broken parts and scratches in my car. Reach out to service department with pictures More

by AMREAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Apr 30, 2024 -

Mark Christopher Auto Center responded

I would like to speak with you directly to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2024

I had issues at every step of the process of buying my new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I More

by ajd031382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All Departmens
May 02, 2024 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your concerns.

April 28, 2024

Awesome guys really friendly and helpful Jason had excellent customer service and all around nice guy would recommend u guys in the future with myself and also friends More

by LINEMAN777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 26, 2024

JC was amazing from start to finish! He was very accommodating he found us the truck we were looking for. More

by ROSIEREGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mark Christopher Auto Center responded

Rosie, we appreciate your kind words about our team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 25, 2024

Thank you to salesman Thomas and Finance Manager Cesar for helping me find my truck. This was a very smooth process, they were very attentive and answered all my questions. Great customer service , extrem More

by rivera4421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Thomas Bautista and Finance Manager Cesar Valenzuela
Apr 26, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 25, 2024

Thank you to all involved with the purchase of my vehicle. Special thanks to Jose, who was professional, honest, and not pushy. Overall, all the staff at Mark Cristopher worked with me and were cou More

by jottaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Enciso
Apr 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2024

Great customer service, clean dealership. Very helpful. Alex Sarabia was the best salesperson. Making sure I was happy with my purchase and answered any questions I had. Terrific! More

by awttfn
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Alex could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2024

Alex joya was a pleasure to work with. He is understanding of customer needs and will work with you to get the truck you want. More

by alex.chavez8203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex joya
Apr 26, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business, Alex. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2024

Great service, and efficient. Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had More

by mr.bond2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 22, 2024

Gregory Heiss went beyond and above for my purchase. Thank you again for your promptness, in finding me a vehicle, your the man!! Mark Christopher and Crew, made us feel right at home !! Keep up the AW More

by arlenecabral4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Arlene. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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