Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Everything was fast, easy and honest. We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided w We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided with the price we wanted, and even provided with financing that was better than our credit union! More
Fabulous service and the finance was all completed within 2 hours! My mom loves her new 2024 Buick Encore GX! 2 hours! My mom loves her new 2024 Buick Encore GX! More
Very nice dealership and friendly sales representatives! Robert was extremely helpful, polite, knowledgeable, and patient with my many questions. I received the assistance I was hoping for. Robert was extremely helpful, polite, knowledgeable, and patient with my many questions. I received the assistance I was hoping for. More
We broke down and had our 2001 Le Sabre towed to Mark Christopher. It was delivered to Nobu in the Service department. He had already ordered the enecessary part, and after the part arrived it was ready Christopher. It was delivered to Nobu in the Service department. He had already ordered the enecessary part, and after the part arrived it was ready the next morning, early. We didn’t have to worry about anything. Nobu took care of the car and us. Thank You Nobu. Lori Ketchem More
Joel did a great job of explaining all the features of the truck and what to expect in the differences. Took me to see multiple trucks right away where other dealerships were a lot of talk but not a lot o the truck and what to expect in the differences. Took me to see multiple trucks right away where other dealerships were a lot of talk but not a lot of show. More
very professional and honest. .. Emad fakhoury and his crew were awesome! would not go any where else to lease a car,, Thank You .. Emad fakhoury and his crew were awesome! would not go any where else to lease a car,, Thank You More
I'm not very happy with my recent service experience at Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park as Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park assist system" warning light. After being quoted $470 to diagnose the issues (which probably took all of 8 minutes) at 9:00 am, I received a text from the service consultant after 3:00 pm letting me know that it would cost $1,206 to replace the radio control assembly and another $1,632 to replace the front object sensor. A total of $3,309 to repair 2 minor issues on a 5-year-old vehicle that rightfully shouldn't have failed this soon on such a high-end vehicle. After doing a little internet searching, I found both OEM replacement parts for less than $500 total, and a mechanic to install them for less than another $500 - roughly a third of the cost quoted by the dealership! We've purchased 3 vehicles from Mark Christopher during the past 20 years, and we hoped our loyalty would be rewarded with much better service. Needless to say, it's the last time I'll be visiting this dealership. More
From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More