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Mark Christopher Auto Center

Ontario, CA

4.4
9,510 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

May 06, 2024

We have a very ex inclusive/expensive Cadillac Black wing, which is always garage and well taken care of. The car was towed in with a flat tire. The condition of the vehicle when we picked it up was com More

by JEFF@AMTECSECURITY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership, Jeff. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail and work towards a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2024

The Mark Christopher team went out of their way to work with us and get us out the door with our truck. Our salesman Jose Enciso made us comfortable with the process and truly did his best to get us a good More

by dhg6582
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
May 08, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive review! We are so glad to hear that you had a great experience with us. We strive to provide the best outcome and we appreciate your feedback. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2024

Juan was great and kept in touch with me and resolved my issue with my truck More

by ERNIE2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan from Service
May 08, 2024 -

Mark Christopher Auto Center responded

Ernie, we appreciate your kind words about our team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2024

It was a pleasure buying a car at Mark Christopher Auto Center. Jason was very friendly. Thank you More

by claudialguzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mark Christopher Auto Center responded

Thank you for providing this amazing feedback, Claudia! Our team really appreciates your comments and we hope that you will visit us again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 06, 2024

Friendly honest and on the ball full staff did great job more sell to come More

by RANDY70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your glowing review, Randy! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 06, 2024

Alazar and everyone at Mark Christopher Auto Center were wonderful and professional! I had a very smooth buying process and everyone was very welcoming, I will definitely be recommending this dealership to More

by leigold95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mark Christopher Auto Center responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 05, 2024

Complete waste of my time. Made appointment for service and was told that my car probably wouldn’t looked at that day. More

by KAEBORN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Mark Christopher Auto Center responded

I'm disappointed to hear about your experience, and I'd like to understand more about it. Please contact me so we can work towards a resolution. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2024

Like taking my car there it is easy and convenient l like the service I receive More

by BSALAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2024

Booked my oil change and tire rotation through the Chevrolet FB app with the $30 discount but ended up paying full price in the end. More

by RAARMENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Escobar but it wasn't her fault
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2024

Mark Chris has always been the best. They are reliable and honest and very quick More

by JJWINANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia
May 06, 2024 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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