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Mark Christopher Auto Center

Ontario, CA

4.4
9,509 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,510 reviews

May 11, 2024

From beginning to end, everyone was professional and did an amazing job. Great communication.. I look forward to always coming back to Mark Christopher . More

by dvbematerials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words and for choosing Mark Christopher Auto Center! We're glad to hear that you had a positive experience with our team and that communication was on point. We look forward to welcoming you back in the future for all your automotive needs. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 10, 2024

I have to send a special thanks to the service department at Mark Christopher Auto Center for Nobu. He was the service advisor for my 2020 Cadillac CT5 and took extra special care of me. My car is running More

by IMAGEEXPERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
May 13, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that Nobu provided you with excellent service for your 2020 Cadillac CT5. We're glad to know that your car is running smoothly again, and we look forward to providing you with exceptional service in the future at Mark Christopher Auto Center. Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2024

Robert was really great and accommodating. As soon as I called, he was super responsive, Met me as soon as I arrived. And was really willing to make the whole transaction is easy as possible. More

by Noah.evan.preston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Mark Christopher Auto Center responded

Thank you, Noah, for your kind words about your experience with Robert at Mark Christopher Auto Center. I am thrilled to hear that he was accommodating and made the transaction smooth for you. I appreciate your feedback and look forward to seeing you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 09, 2024

Mark Christopher service department is excellent. They are very thorough and get the job done in a timely manner. Every one you speak to they are very attentive. More

by seviercella2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo and Rigo
May 10, 2024 -

Mark Christopher Auto Center responded

I am thrilled to hear about your positive experience with our service department at Mark Christopher Auto Center. I appreciate your kind words about our thorough and timely service, as well as our attentive team. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2024

Rami in sales was amazing, very attentive and helpful. ONe of the better experiences I've had More

by ofaridi32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami Marhoum
May 10, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with us at Mark Christopher Auto Center. I am thrilled to hear that Rami provided you with attentive and helpful service. I strive to make every customer interaction memorable, and I am delighted that you had one of your best experiences with us. Your satisfaction is our top priority, and I look forward to seeing you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 09, 2024

The tv is loud and it’s only one hall. I was forced to watch news for 3 hours and unable to focus on my work while waiting for the car. More

by bishopkyrillos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience at Mark Christopher Auto Center. I appreciate your feedback regarding the TV volume in the waiting area. I strive to create a comfortable environment for all our customers and will address this issue promptly. Your satisfaction is our priority, and I hope to provide a better experience for you in the future. If you have any further concerns, please feel free to reach out to me directly. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2024

Jerry Pena provided GREAT customer service, was straight forward with the whole process. Got me a deal I couldn’t reject. Highly recommended. Very Helpful and joyful while doing his job! I will be returning More

by Cortezjuan1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Mark Christopher Auto Center responded

Thank you for recognizing the exceptional customer service provided by Mark Christopher Auto Center. I'm thrilled to hear that you had a positive experience with us, and I appreciate your recommendation. I look forward to assisting you with your next purchase. See you soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 09, 2024

Great customer service. Within 2 hours we were out. Our salesperson Jose was very friendly and answered all our questions. My husband and I got approved for a 2021 GMC Denal More

by cruzjessie112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José
May 10, 2024 -

Mark Christopher Auto Center responded

Thank you for the great review! I'm thrilled to hear about your positive experience with Mark Christopher Auto Center and how efficient the process was for you. It's fantastic that Jose provided excellent customer service and helped you both with all your questions. Congratulations on your 2021 GMC Denali! I appreciate your recommendation and look forward to assisting you in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 07, 2024

Thank you for all your help. Jc you are amazing sales rep, I will recommend for sure . More

by joannbonillas21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 06, 2024

I tried to purchase a vehicle close to asking price. The finance manager tried to sell me a $6K third party warranty, when all I wanted was the GM warranty. They literally stated “GM doesn’t sell warran More

by Shawn.wilson101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose.
May 08, 2024 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

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