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Mark Christopher Auto Center

Ontario, CA

4.4
9,509 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,509 reviews

May 24, 2024

Real prices. Good service and communication. If you need a car urgently here - you will get a good quote. No matter it is GMC or Chevrolet. There are more choices More

by yuanlongliu093
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review! We are delighted to hear about your positive experience at Mark Christopher Auto Center. We strive to provide transparent pricing, excellent service, and a wide selection of vehicles like GMC and Chevrolet. Our team is dedicated to assisting all customers, including non-native speakers, with patience and care. We look forward to welcoming you back in the future or sharing your positive experience with others. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 24, 2024

Sales staff were professional and friendly. Willie and Nick were helpful and went out of there way to make sure all are needs a questions were answered. The buying prowess was great! More

by edwardriverosjr115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Mejia and Nick Cacucciolo Sr.
May 28, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review, Edward! We are thrilled to hear that you had a positive experience with our sales staff, including Willie and Nick. We are glad they were able to assist you with all your needs and questions, making your buying process a great one. We appreciate your feedback and look forward to seeing you next time at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 24, 2024

Parts department does not return message after 6 weeks and 5 attempts at reaching them, even after talking to 2 online advisors who said you would get back to me. I asked for tires rotated it was ignored More

by ynot6206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. We're truly disappointed to hear about your frustrating experience with our parts department. Your satisfaction is important to us, and we'd like to address your concerns. Please reach out to me directly so we can assist you in resolving this matter. We appreciate your insight and the opportunity to make things right. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2024

The Salesperson and his manager answered all my questions and were clear with interest and payments. Easy to get the approval and contract. More

by roocman.saga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that our team at Mark Christopher Auto Center provided you with excellent service by answering all your questions clearly and making the approval process easy. We appreciate your feedback and look forward to assisting you again in the future or feel free to share your experience with others. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 23, 2024

The wait time was 2 hours for an oil change. The wait time was too extensive for an oil change More

by LEECH_ANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff wasn't the service person- it was another person
May 24, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback about the extended wait time for your oil change. Please contact me directly, and I would like to work with you to ensure a more efficient and positive experience in the future. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2024

Very friendly and kept me updated on the status of my vehicle, And very informative More

by RKHOURY57
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Highly recommended. Good and very friendly dealer ship. They are very helpful and always there to answer all questions that you have with the right answers. More

by yolandapuente87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
May 23, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review, Yolanda! We appreciate your kind words about Mark Christopher Auto Center. We are thrilled to hear that you had a positive experience with us. If you have any more questions in the future, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 22, 2024

I was very pleased with Jerry service advice and go over the vehicle with me. I didn’t walk out of the blind. He explained all the bases of the use of the car and Bobby was a great help with the financing a More

by alaraal003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Mark Christopher Auto Center responded

Thank you for the fantastic 5-star review! We are delighted to hear that Jerry provided you with excellent service and thorough guidance during your vehicle purchase. We're glad Bobby was able to assist you with financing smoothly. We appreciate your kind words and hope you enjoy your new car from Mark Christopher Auto Center. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 21, 2024

Always the best service with Nobu and had a great mechanic. Thank you very much Nobu and Brett Duffy. You are the reason we still come here. More

by MDSDOLL2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu and Brett Duffy
May 22, 2024 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We're thrilled to hear that Nobu and Brett provided you with top-notch service. We appreciate your loyalty and are grateful for your kind words. Looking forward to welcoming you back at Mark Christopher Auto Center in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2024

Purchased a bed liner online to install at the dealer. Didn’t take long to ship, schedule, an appointment and pick up. More

by JOALEEN1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
May 22, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with us! I'm glad to hear that you were able to quickly schedule an appointment for installation. I appreciate your feedback and look forward to assisting you with any future automotive needs. Thank you for choosing Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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