Back

Mark Christopher Auto Center

Ontario, CA

4.5
9,938 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

Filter Reviews By Type

Showing 9,938 reviews

September 23, 2021

For how busy the service department they got me in and out in a timely manner More

by gildajean2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young girl at payment counter was very friendly, Matt Torres
Sep 24, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

The service techs at this dealership do not know what they’re doing. The service advisors don’t care whether you leave satisfied or not if your vehicle is fixed or not you’re just a number and a problem More

by A2girlsmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie, Matt Torres
Sep 23, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

A bit expensive but I appreciated Jackie’s communication. She kept in touch every step of the way. When I arrived at 4:59 pm (ugh…traffic) to pick up my car, I interacted with several of the staff members th More

by LYNN.SEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in Service.
Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

Very quick and efficient, always left pleased with the car they give my car, thank you. More

by Floresnataly72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polocarpi
Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

Working with Ray is awesome. He kept me up to date and ensured my truck was ready for pick up tje next day! More

by MOOREWJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

Workers were very informative, waiting time was what was told to us, waiting room was very comfortable. More

by Kingdoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naubu
Sep 23, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

I like Mark Christopher, I have purchased from them for the last 30 years and love the ways that they have all ways take in care of may needs on the service department, they are great. Thanks. More

by JOSE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 22, 2021

Excellent service & all representatives are excellent & very courtesy. Dario is the best! Looking forward to full service, when our cars can be washed! More

by LEYVABEAR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2021

The salesperson was excellent explained everything about the truck the total experience of making the purchase was easy More

by NRENNA2512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Sep 24, 2021 -

NRENNA2512 responded

The salesperson was excellent explained everything about the truck the total experience of making the purchase was easy.

September 22, 2021

My 2010 hybrid Tahoe took 2 weeks to get a vac hose repaired. After discussing the problem and timing I understand the reason for the long outage due to obtaining the hose. The dealer should have offer More

by maxjames200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 23, 2021 -

Mark Christopher Auto Center responded

Max, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
497
...