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Mark Christopher Auto Center

Ontario, CA

4.5
9,938 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,938 reviews

September 25, 2021

The staff was very nice considering the business. The call back about my car was great. More

by robbielomicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Sep 27, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2021

The people at Mark Christopher are nice and friendly and has a real welcoming atmosphere. More

by KEVIN131959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Sep 27, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 25, 2021

I’ve been taking my GM vehicles to the dealership for many years. I have always been able to have a successful outcome with my vehicle issues. I continue to use the dealership service and sales departmen More

by beckydcota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 27, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 25, 2021

Never shown a Costco invoice or had a Costco salesperson work with. Horrible dealership. Stupid! More

by ATEAM@hotmail
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 28, 2021 -

Mark Christopher Auto Center responded

Hello, My name is Greg Hess and I am one of the Mangers here and head of the Costco Auto Buying Program here at the Dealership, I would very much like to hear more about your experience here, if you have a moment please call me direct at (909)975-3958

September 25, 2021

I came in September 23rd at 8am for a oil change on Cadillac there 5 hrs More

by CBETJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 27, 2021 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2021

Great customer service, great communication. I really enjoyed the process. 5 stars all the way. More

by jessie9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 27, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 24, 2021

Brought my 2020 Chevy 2500 in for an oil change and tire rotation. Scheduled it with my guy Avo Inijan Totally professional and knows the business More

by KRAJEWSKI8088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Inijan
Sep 24, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2021

I BROUGHT MY ATS IN BECAUSE OVER FLOW HAD A SMALL CRACK AND WAS LEAKING. I WAS TOLD MY RADIATOR WAS ALSO LEAKING FROM A SEAM AT A 1900.00 DOLLAR REPLACEMENT. I DECLINED ONLY TO FIND OUT THERE IS NO LEAK IN More

by Joefullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Female whom was very good
Sep 24, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2021

very orderly , polite and helpful,I would like the old very orderly , polite and helpful, I would like the old policy of washing my vehicle More

by arturo.chayra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 24, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2021

From the first minute we entered the dealership we treated I felt as if we were priority concern of everyone we came in contact with. Everyone took the time to make us feel comfortable and took the ti More

by BERNICE_RED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Sep 24, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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