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Mark Christopher Auto Center

Ontario, CA

4.5
10,028 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,028 reviews

October 10, 2021

The staff was very nice And the repairs fixing my car was fast I didn’t have to wait and very satisfied with the work that was done on the car More

by RENE6456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 10, 2021

Made a appointment for 1st oil change and tire rotation was in and out in 1 hr More

by LUCKYRED7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2021

The service is great and quick. The service guys are really nice that’s hard to find nowadays. More

by JREXFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2021

Jason was very helpful, patient and informative. He answered all of our questions and helped us to make the perfect pick for our family. More

by FERNANDEZSAL10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 09, 2021

Made appointment 2 days before drop off/ they Didn’t call after 4 hrs as promised and didn’t touch the car after 8 hours when I show up at dealer. I had to make another appointment for 4 days later. No loane More

by MIKEDASHTI2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Oct 12, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2021

The level of cooperation, communication, professionalism, and overall customer service at MC is the best. More

by LHCETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Oct 11, 2021 -

LHCETINA responded

My wife and I commend MK Chev for its excellent customer service. Thanks to the dedicates work of your entire team, specifically that of Avo Injian hence forth our car will be serviced at your shop. All the best.

October 09, 2021

Had a 7 AM appointment for first service on my corvette and replacing a bushing on the removable hardtop. It took until closing time, 5:00 PM to get my car back. I was disappointed to find out a recall i More

by Macerda.apple
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julia (don’t have her last name)
Oct 11, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2021

Thank you Mark Christopher, I’ve been coming to this dealership for 7-yrs. nothing has changed - the service is still excellent. New people still great service. customer for as long as I have my veh More

by Clownin_u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 09, 2021

Unorganized, no accountability. On the day I was there it appeared busy but that is no excuse for the lack of professionalism I witnessed. Paperwork was all fabricated. More

by Jim H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Writers, Matt Torres
Oct 12, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2021

It was an excellent experience, Mr. Ray Peters was courteous, efficient and respectful. Thank you. More

by moyajohnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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