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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
9,945 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,945 reviews

September 29, 2021

I took both of my vehicles in for service and a recall notice. Everything was done in a timely manner. More

by NHHOLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
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Sep 29, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2021

Mark Christopher dealership is courteous, professional and provides quality service. Mark Christopher dealership has earned my loyalty. More

by GLEN’S_ATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
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Sep 29, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2021

Service team seems overwhelmed,did not provide updates Service team seems overwhelmed, did not provide updates or deliver on promise of completing repairs within estimated date, and gave misleading info a More

by TAMMY.LAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
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Oct 01, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2021

Dealership is friendly and the service agents take pride in knowing their customers. Seem to be very knowledgeable. More

by dhughes2225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie in service.
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Sep 30, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2021

This was the fastest and easiest vehicle purchase I’ve ever done. Finance manager was great to work with! More

by kpatterson5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 29, 2021

I had no appointment however check in was quick and courteous. Oil change and tire rotation was quickly completed and I was on my way! More

by basievert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
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Sep 30, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2021

The service happened faster than I expected, the friendly service department staff made the experience seems less. More

by 01wistful-wastrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
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Sep 29, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2021

Dario was very professional and friendly. Also, one of the young technicians ( sorry, forgot his name) took care of one tires and reseted the " low psi indicator ". More

by GMC terrain owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
Sep 29, 2021 -

Mark Christopher Auto Center responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2021

Si me ayudo a lo que necesitaba y fue una persona muy amable y atento More

by WENDYCARRILLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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Sep 29, 2021 -

Mark Christopher Auto Center responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 27, 2021

Very long wait from appointment time after 2 1/2 hours I called the dealer to find out what happened while I was waiting there he said he emailed me that my car was ready I don’t know where he emailed More

by Fastrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Report | Print
Sep 27, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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