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Mark Christopher Auto Center
Ontario, CA
9,938 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,938 reviews
September 29, 2021
I showed up for an appointment for an oil change. The service advisor took my info and directed me to the waiting room. After 2 hours, I went to check on status. The paperwork had the wrong number for m service advisor took my info and directed me to the waiting room. After 2 hours, I went to check on status. The paperwork had the wrong number for me (I had specifically updated it with the advisor) and it was marked that I was a walk up (I had given my appt info to the advisor). Couldn’t find the advisor so I left a message on her vm. Never got a call back. After another hour (3 now) I went back to find her dealing with another upset customer. A different advisor looked in to my vehicle and told me that it had been done for a while but there was another item recommended. I was told that they “would try to get it done in an hour” after having waited 3 hours already. When the car was completed, there was no “thank you” or “sorry”, just “head to the cashier” More
by Bk7579
Verified CustomerEmployees Worked With
Jackie
September 29, 2021
I found my car online and was contacted by Brian Noble the next day. He was great to work with and I felt really comfortable working with him. My overall experience was great and I would highly recommend the next day. He was great to work with and I felt really comfortable working with him. My overall experience was great and I would highly recommend Mark Christopher for your vehicle purchases. More
by DHEXTELL
Employees Worked With
Emmet, Brian Noble
September 29, 2021
Service team seems overwhelmed,did not provide updates Service team seems overwhelmed, did not provide updates or deliver on promise of completing repairs within estimated date, and gave misleading info a Service team seems overwhelmed, did not provide updates or deliver on promise of completing repairs within estimated date, and gave misleading info about extended warranty. More
by TAMMY.LAPP
Employees Worked With
Avo
September 29, 2021
This was the fastest and easiest vehicle purchase I’ve ever done. Finance manager was great to work with! ever done. Finance manager was great to work with! More
by kpatterson5
Employees Worked With
September 29, 2021
I had no appointment however check in was quick and courteous. Oil change and tire rotation was quickly completed and I was on my way! courteous. Oil change and tire rotation was quickly completed and I was on my way! More
by basievert
