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Mark Christopher Auto Center

Ontario, CA

4.5
9,987 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,987 reviews

October 11, 2021

Service on time and price was lower than estimated. Serve person was pleasant and contacted me as soon as work was completed More

by JERRYASTOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubo
Oct 13, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, Jerry and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2021

Friendly to the whole family as well as have the vehicle we wanted on lot! More

by ARMSTRONGJR2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Jofer
Oct 13, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 11, 2021

Service was good. I felt a bit rushed. There was confusion about work to be done because the service tech entered the wrong vin #. But it was solved. More

by mrmtglass
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A lady
Oct 13, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2021

Went to purchase a truck on 2 Dec 20 and bought it the same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn' More

by DONNELLHERRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Julie Escobar. No problem with her.
Oct 13, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2021

The staff was very nice And the repairs fixing my car was fast I didn’t have to wait and very satisfied with the work that was done on the car More

by RENE6456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 10, 2021

Excellent service and great employees. Everyone has great people skills. Courteous, friendly and professional. Always a pleasure to deal with Mark Christopher's. More

by Jnpvalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 10, 2021

Barely started going to this dealership and they have exceeded my expectations from the start! Great job to the whole team! More

by Carlos G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
Oct 12, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2021

Service dept.takes too long.had to wait 3 and half hours for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a re More

by cwkinsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik
Oct 12, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2021

I took my Cadillac in for a recall on the passenger air bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought i More

by Jy711
Customer Service
Recommend Dealer
No
Employees Worked With
Juan
Oct 12, 2021 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2021

It was very easy to do the paperwork for my trade-in and purchase. Prices of vehicles seem high to me. But I still bought one great dealership More

by JFHENSONCONSTRUCTION
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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