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Mark Christopher Auto Center
Ontario, CA
10,030 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,030 reviews
Verified Customer
November 08, 2021
The salesman JT was extremely professional and respectful. I was buying from far out if town 300+ miles, JT and the owner made sure everything was setup for me when I got there and they filled th respectful. I was buying from far out if town 300+ miles, JT and the owner made sure everything was setup for me when I got there and they filled the tank. JT called when I was traveling to-them to make sure my progress was going ok and assured me everything was going to be ready for my immediate return trip home. From the first call to driving away, the entire staff was professional and respectful. More
by BRYANJN
November 08, 2021
Easy transaction using the internet department. Disappointed that our brand new floor mats disappeared while at the dealership and still haven’t been replaced. Lack of communication from the sales Disappointed that our brand new floor mats disappeared while at the dealership and still haven’t been replaced. Lack of communication from the sales staff has made things frustrating. More
by JEREMYDWATSON
November 08, 2021
Worst experience I’ve ever had, the manager made me have the worst experience by telling me “I’m not going to help you take it up with GM.” I’m never going back. I don’t want to go back for any reason. I fe the worst experience by telling me “I’m not going to help you take it up with GM.” I’m never going back. I don’t want to go back for any reason. I feel uncomfortable and don’t want to be around any of the staff there again. Even for my services I rather go somewhere and hope I don’t have to go back there for any reason. Bad staff, bad service. More
by blancasjesse
November 08, 2021
The team took great care of me. They helped me order a car from the factory. car from the factory. More
by toms8
November 08, 2021
Dealer promised repair by 11 and stamped customer waiting. I had wife pick me up to run errands. Called at 1130 but not ready. Ran more errands and called at 2 and was told they got backlogged in tha waiting. I had wife pick me up to run errands. Called at 1130 but not ready. Ran more errands and called at 2 and was told they got backlogged in that dept. was told I was called but that called the house not the cell number I gave them. The message at 10 said it would be ready at 11-1130. So I got it back at 3 putting me 4 hours behind leaving town. That’s why I made an appointment for 8 in the morning for what was told was a 2-3 hour repair. So much for integrity. When I asked to speak to the GM. He was obviously unavailable. When I arrived I asked to speak to the service director. He picked up the cashier’s phone instantly but they had a brief conversation and then I was told he was with another customer. How could he pick up her call but say he was with a customer and couldn’t talk to me. More
by jeff.antone
Employees Worked With
November 08, 2021
Brought car in for routine service. Everything went smoothly and car was finished as promised. smoothly and car was finished as promised. More
by Caddy guy
