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Mark Christopher Auto Center

Ontario, CA

4.6
10,259 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,259 reviews

January 09, 2022

Not fixed. Waiting on parts. No call back even after I called during business hours and left VM asking for update and call back More

by Klatch Coffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

January 09, 2022

Jeff Rizzoli and Ray were outstanding in their attention and customer service! I will be back. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2022

Great service and very quick service. Check in and check out was very smooth and easy. More

by RMVICTOR299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2022

Great dealership great service, courteous service agents and prompt service, backs up a bit in service line though. More

by 1958topcat0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2022

Dealership has gone downhill big time! Won’t be returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of More

by Robmflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Jan 11, 2022 -

Mark Christopher Auto Center responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 07, 2022

Great service. Ray Peters is my service rep and always takes care of me . Very friendly too More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 11, 2022 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 07, 2022

They suck. They are unprofessional and rude. Don’t bother making an appointment. It’s useless. More

by alex_a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
Jan 11, 2022 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 07, 2022

This was the last and final time that we will ever use this dealership as a service center for our vehicle. The service rep. was insensitive to the 1k dollar bill that was incurred to our car. The explana More

by Arthur and Lawannishia Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jan 11, 2022 -

Arthur and Lawannishia Thomas responded

I have no response

January 07, 2022

Very polite and willing to help even after hours. I went off the time that was online and it said 9pm for closing and I showed up at 6:30 thinking they were still open and Joe turned around to help us even More

by eastbomb97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 07, 2022

Buying experience was Fast and hassle free. The whole process only took a couple of hours. More

by MREL55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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