Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Christopher Auto Center
Ontario, CA
10,059 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,059 reviews
December 01, 2021
I took my car they did a great job with whatever i needed done with my car. done with my car. More
by OSCARMARCOS84
Verified CustomerEmployees Worked With
Other Employees :
Mike Cagey, Matt Torres
December 01, 2021
Had an appointment at 10 and left my truck all day and nothing was done to it . very upsetting! They also didn’t have any rental to give me so now I have to make another appointment for the same thing . nothing was done to it . very upsetting! They also didn’t have any rental to give me so now I have to make another appointment for the same thing . Very bad customer service especially to over book appointments that cannot get done !! More
by j.maclimon69
December 01, 2021
The service was ok. I expected the get a loner car or courtesy ride to a nearby venue. The employees were very nice. courtesy ride to a nearby venue. The employees were very nice. More
by SANTIDIVES
November 30, 2021
We had some great customer service, the salesman Jerry was great help more than anyone there. was great help more than anyone there. More
by ANTHONYELASKARE
Employees Worked With
November 30, 2021
Not a very professional installation both sides were left undone of the touch screen installation on my SRX which cost $1,500 I would expect better from a backyard mechanic undone of the touch screen installation on my SRX which cost $1,500 I would expect better from a backyard mechanic More
by lindaciousle
Employees Worked With
nobu domon
November 29, 2021
Service needed not being approved by management due to being under warranty. I do not understand why a mechanic would say my truck doesn't have a leak if there is a saturation stain and fluid is low. being under warranty. I do not understand why a mechanic would say my truck doesn't have a leak if there is a saturation stain and fluid is low. More
by VASQUEZJUAN1976
November 28, 2021
I don't think they thoroughly check my car. I've taking it there twice for the same problem. it there twice for the same problem. More
by mzturi68
November 28, 2021
We had the pleasure to work with Jett and he helped us purchase our new CT5, we love it. Thank you Mark Christopher Team!! I would recommend them. purchase our new CT5, we love it. Thank you Mark Christopher Team!! I would recommend them. More
by MISSYGARCIA11
November 27, 2021
I had a coupon and the service advisor didn’t let me use it. When asking the other service advisors about it they knew which writer it was and they all called him a lazy A**. Julie is the writer I normally it. When asking the other service advisors about it they knew which writer it was and they all called him a lazy A**. Julie is the writer I normally always get help from and she always is kind and professional. I also went as far to speak with Matt the service manager and was unable to actually get a chance to speak with him about the issue. He did reach out once but I was in a meeting and couldn’t talk at the time he called. After that I couldn’t reach him. I purchased my truck from this facility and I will probably go somewhere else moving forward. The coupon was to take simply $20 off a service and it wouldn’t be honored. The coupon literally said “just show the service advisor” and he would give to me. The writers name started with a D I believe. Very bad customer service from this guy. More
by DARRELLSCOTT
Employees Worked With
Matt Torres
