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Mark Christopher Auto Center
Ontario, CA
10,054 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,054 reviews
December 04, 2021
Cesar our service rep was extremely friendly, responsive and kept me aware of status of service. He called and left a message advising it an estimate time and then text to advise of Update. It was really N and kept me aware of status of service. He called and left a message advising it an estimate time and then text to advise of Update. It was really Nice to experience this level of attentiveness. More
by Labradaal
Verified CustomerEmployees Worked With
Cesar
December 04, 2021
They are amazing!!! I’ve been to Dutton Cadillac, Paradise Cadillac and I still keep coming back to Mark Christopher Cadillac. They do amazing work every time I bring my CT6 in! Paradise Cadillac and I still keep coming back to Mark Christopher Cadillac. They do amazing work every time I bring my CT6 in! More
by CTSboy18
Employees Worked With
Matt Torres
December 04, 2021
Please write a review and 15 words so this will go to the next window next window More
by Prefer not to state
December 04, 2021
Excellent Service. The were polite and finished on time. Everyone was customer focused and friendly. Everyone was customer focused and friendly. More
by Bob.tangeman
December 03, 2021
I was pretty disappointed and pretty dissatisfied with the service I got, 3 1/2 wait for just for an oil change and I had an appointment, even people that got there after me left before me that's what ma the service I got, 3 1/2 wait for just for an oil change and I had an appointment, even people that got there after me left before me that's what made it even worse cause I was told no more than an hour wait... More
by Cesar
Employees Worked With
Young guy didn't get his name but Dario made my appointment
December 03, 2021
No one ever answers the phone for the service department, so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department and they’re unable to help with scheduling. Actually getting someone on the phone in order to schedule a service appointment is frustrating, takes way too long, and almost feels like a waste of time. It makes you want to drive to a whole other dealership, and I live down the street from Mark Christopher. If that doesn’t illustrate a realistic & constant frustration with the scheduling side, then I don’t know what will. I’ve even gone out of my way to drive to Riverside for the simple fact that they answer their phones, help with scheduling and then send text/email confirmations with the date and time. I hope someone reads this and takes it seriously. More
by M.linares23
Employees Worked With
Not sure who I worked with
December 03, 2021
Great service . Nice employees parts department. Super Helpful . Thanks ps. Shipping department help out a lot thanks Helpful . Thanks ps. Shipping department help out a lot thanks More
by 63CLASSICCHEVYPICKUP
December 03, 2021
fast, efficient and cordial. If my vehicle was inspected, fixed and returned in a timely manner inspected, fixed and returned in a timely manner More
by WALTER17
