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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,054 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,054 reviews

December 09, 2021

The service attendants are professional and prompt. Service is good I've been talking my car and truck there for awhile now with no complaints yet 👍 More

by RUSSROCKIT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Dec 13, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2021

They give great, fast service. And they take good care of my car always. I trust them completely More

by Vperez0044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Dec 09, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2021

Great customer service all around from the sales team to the finance team to the service team. More

by ZESATI_EDDIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Matt Torres
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Dec 10, 2021 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 08, 2021

The attendant was rushed initially and didn’t give the best information. He seemed annoyed when he called me to give me an update on my car. I know it’s busy, but I had genuine concerns and it left a bad More

by Chevy.Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario Gomez
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Dec 08, 2021 -

Mark Christopher Auto Center responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2021

Very professional and respectful of customers concerns-provided exceptional customer service. Mike and Albert were prompt and very helpful with the whole car buying experience. Can’t select Cad More

by RT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert, Mike Cagey
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Dec 10, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 08, 2021

The person that helped me was helpful and knew what he was talking about and they fixed my car in couple of hours not like othere dearls that take all day.they got my business for now go. More

by FLORES.MARCOS93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
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Dec 10, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2021

It would have been a four or five star but when picking my up vehicle I waited for 25 minutes for them to bring it out front should have taken five minutes there was only one person waiting in front of me More

by phillinda90601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
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Dec 10, 2021 -

Mark Christopher Auto Center responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and we hope to do better next time. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2021

Great service. They agreed to my offer over the phone. Went to the dealer and was in and out with my new truck with no hassle. More

by RICKYRT8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 08, 2021

Received a text that my recall parts were in and scheduled an appointment with ease. Technician was great More

by d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Dec 10, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2021

Great service! The staff is amazing!!! My husband called and they located the vehicle we wanted. Any issues or concerns are always handled timely. More

by NYThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Matt Torres
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Dec 10, 2021 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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