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Mark Christopher Auto Center

Ontario, CA

4.4
9,507 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,507 reviews

June 26, 2024

Great Customer Service and Support. Very knowledgeable and willing to take the time to help out until you get what your looking for. More

by donnieborders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with us! I appreciate your kind words about our customer service and support. At Mark Christopher Auto Center, I take pride in providing knowledgeable assistance and taking the time to ensure our customers find what they are looking for. I look forward to welcoming you back for your next visit or assisting anyone you recommend to us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 24, 2024

Bryan was not there so Taylor stepped in for him. Taylor was amazing, helpful, and did everything he could to get us the best deal. We appreciated his honesty and his kind demeanor. More

by steph.moreno83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and leaving a 5-star review. I am delighted to hear about your positive experience with Taylor and how he went above and beyond to help you get the best deal. Please visit us again soon and share your great experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2024

I had a challenging oil leak and the service department did a good job working with me to get it fixed More

by COLDIRONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! I appreciate your positive feedback about our service department resolving the challenging oil leak. I'm thrilled to have been able to assist you. Please see us again for any future auto needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2024

Not the fault of my service advisors, but major issue with Cadillac/GM as they continue to support my new EV purchase and ongoing concerns. I have had my car 3000 miles and already had to take it to this More

by amisandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu and Chelsea
Jun 26, 2024 -

Mark Christopher Auto Center responded

Thank you for the feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2024

The salesman Alex was very professional and very knowledgeable about all the vehicles that he showed me as well as being a complete gentleman More

by STICKENSTANMORTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words! I'm thrilled to hear that you had a great experience with Alex at Mark Christopher Auto Center. We pride ourselves on our knowledgeable and professional team members. Your feedback is truly appreciated, and I hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 23, 2024

We love coming to this dealership for service and the service advisor Cesar is extremely professional and explains everything in detail and always keeping me updated with the status of our vehicle. More

by LUZ.ADRIANA1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you, Luz, for your kind words and for choosing Mark Christopher Auto Center for your service needs. We're thrilled to hear that Cesar provided you with a professional and detailed service experience. We appreciate your recognition of his efforts, and we're here to assist you with any future service needs. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2024

The car buying process can be very long and stressful but the staff were very kind and attentive and took the time to explain everything. More

by akthelwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive review! We understand that buying a car can be overwhelming, so we appreciate you highlighting our kind and attentive staff. At Mark Christopher Auto Center, we strive to make the process as smooth as possible. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 23, 2024

great service came through with everything that they promised, Timely and consistent Thanks to all. More

by james@hyrebar.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you, James! We appreciate your positive feedback about the great service you received at Mark Christopher Auto Center. We're delighted to hear that we delivered on our promises in a timely and consistent manner. We look forward to welcoming you back in the future and appreciate you sharing your experience. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 23, 2024

Friendly service advisor. Car services at the promised time. Clean waiting room with coffee n water machine More

by Johnsonyhsiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review, Johnson! We are delighted to hear that you had a positive experience with Mark Christopher Auto Center. Our team takes pride in providing friendly service and timely car maintenance. We are pleased that you found our waiting room clean and accommodating. We look forward to serving you again in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2024

This is my second car I purchased at Mark Christopher Auto Center. Once again, received wonderful service. My sales person, Mike Sheridan, was very knowledgeable of the vehicle I purchased. He took hi More

by Angela 1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your second car purchase, Angela! We are thrilled to hear about your positive experience with Mike and the rest of our staff. Mike's dedication to providing knowledgeable and transparent service is truly commendable. We are delighted to have helped make your new Cadillac XT5 purchase less stressful. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new ride! - Mark Christopher Auto Center Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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