Mark Christopher Auto Center

As always your staff are very good. deliver a professional and efficient service. Thank you for a job well done. professional and efficient service. Thank you for a job well done. More

Love the hospitality and wonderful customer service they always provide that’s the reason why I always choose these car dealer where I bought my second car always provide that’s the reason why I always choose these car dealer where I bought my second car More

I had a 12:40 appointment. I got there at 12:20. Went in to speak to the lady/ service consultant about my vehicle. She asked about my previous vehicle. I told her what I had. She asked me why would I trade to speak to the lady/ service consultant about my vehicle. She asked about my previous vehicle. I told her what I had. She asked me why would I trade that in for the car I got now. I explained to her about gas and everything it was too much. She proceeded to check me in. I asked her about roughly how long the wait would be. She told me about an hour maybe two she didn't know. At 2:20 I saw my car go by I thought it was done. That's when they were taking it back to see what was wrong with it. The mechanic brought my car back up so I could show him why I bought it in. My car would not display the error message I get from time to time. He took my car back. After another period of waiting I had a phone call from one of the service consultants. He told me my car was ready that they could not recreate what was happening. So I asked him that nothing was done to my car he said yes. Then I asked if I could take pictures of when my car was giving me the error message so I didn't have to wait 4 hours to be told that nothing was done to my car again. He told me he didn't know. I asked him if he could ask the manager. I ended up in the manager's office speaking with him. I told him I understood that they have to recreate the problem. But if I could take pictures so they had proof of the time and date. I didn't want to bring my car back in for the same problem if they weren't able to recreate it in the time that they had it. He said I could take pictures but usually they have to recreate the issue in order to fix it. And I once again went over what I previously said. He ended up calling back to the mechanic asking if they had the part. They did and ended up fixing it. The service technician who helped me at the end was very nice and polite. He held The door open for me and walked me to the cashier so I could check out. More

She is one of the nicest person to talk too and is really helpful. Great customer service helpful. Great customer service More

Had another great experience with this company. From sales to service, well done, timely, Julie came thru with extra attention, and top quality in service sales to service, well done, timely, Julie came thru with extra attention, and top quality in service More

Friendly service, clean grounds and waiting area. Good selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible selection of snacks and drinks. Wait time for oil change of 2 hours seemed a bit long, need to hire more service techs when possible More

This service department is pretty bad. They take forever to complete tasks even with an appointment. They can’t figure out the problem the first time and they don’t leave your car in the condition it was be to complete tasks even with an appointment. They can’t figure out the problem the first time and they don’t leave your car in the condition it was before your appointment. More

The service department was impossible to reach by telephone. The vehicle was ready the next day but after driving it was clear the problem still existed. It was NOT fixed. What a waste of time. :( telephone. The vehicle was ready the next day but after driving it was clear the problem still existed. It was NOT fixed. What a waste of time. :( More

I called they had the part I get there they're out of the park they have to order it I lost half a day work park they have to order it I lost half a day work More

I spoke to Juan, he was happy to assist me with my Cadillac problem instantly. Good service. 👍🏻😊 Cadillac problem instantly. Good service. 👍🏻😊 More