Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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You ask me about So my last visit with the dealership I the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again the ship I told you I waited at the dealership for 6 hours that's a little too long for me I will not be shopping at that dealership again More
Wasn't sure what might have been the problem with my 2021 Silverado but the dealership thoroughly researched all possibilities and returned my truck with a clean bill of health. Silverado but the dealership thoroughly researched all possibilities and returned my truck with a clean bill of health. More
Wait time is extremely long. Customer service people tell you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my ve you misinformation regarding your vehicle. They tried to charge me money even though I was covered through my extended warranty. They held onto my vehicle for four days and didn’t have the parts to do the repairs. I had to get upset with Avo.. More
Their service department is outstanding. Representatives are friendly and competent. I especially appreciate Matt Torrez and the work of his department. are friendly and competent. I especially appreciate Matt Torrez and the work of his department. More
It’s a GM service center, does anyone actually like going lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. lol. Appreciate the work, thanks for fixing my car, but irritating it broke down in the first place. More
The dealership was clean and organized. Our experience with Gilbert and Emet was exceptional. They were both polite, professional, transparent and listened to our needs and what we were searching for. The with Gilbert and Emet was exceptional. They were both polite, professional, transparent and listened to our needs and what we were searching for. They were also very knowledgeable and mindful of our time. More
The service center never answered the phones for two days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waite days. So I made an appointment online. The options for times were not working. So I went for the first available selection. Once I got there, I waited a long time time for them to check me in at least 45 minutes. Then it took them another couple of hours to do an oil change and tire rotation. I was there all morning and finally got out of there around 12:30 pm. The service adviser was nice but overall the service was slow. I would not go back again. More