Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Christopher Auto Center
Ontario, CA
9,392 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews By Type
Showing 9,392 reviews
Verified Customer
September 19, 2021
My wait was 4/12 hrs when promised 2 hours..No communication unless I asked communication unless I asked More
by trishshops
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Matt Torres
September 19, 2021
Bad .Take for ever in serviceTake too long too even Bad .Take for ever in service Take too long too even diagnose Wont go back Bad .Take for ever in service Take too long too even diagnose Wont go back More
by NANCYLEONARDOHOMES
Employees Worked With
Other Employees :
Don’t know employees , I think in general service dept sucks there period , Matt Torres
September 19, 2021
Mark Christopher made the car buying process very easy! Extremely knowledgeable salesman Brian Morales made us feel welcome and worked with us through the whole process! Extremely knowledgeable salesman Brian Morales made us feel welcome and worked with us through the whole process! More
by OCHOAAR
Employees Worked With
September 19, 2021
We were originally unhappy with the service department from our last encounter in July and August when we had an oul leak that wasn’t resolved the first time. But dealing with the rep Eric Silva directly from our last encounter in July and August when we had an oul leak that wasn’t resolved the first time. But dealing with the rep Eric Silva directly made up for it. He texts back in a timely manner and took care of us when we had to take our 2019 GMC Terrain in. It wouldn’t start and we called our Insurance Roadside Assistance for a jump start and they were unable to jump start it. Eric sent us a link to GMC’s roadside assistance who took the car to the shop and diagnosed the problem and replaced the battery. This time around it was smooth and positive experience we were happy with the service. I change my rating from last time’s lowest rating 1 to the highest 5 stars. You need more team members like Eric Silva! More
by mdmg31
Employees Worked With
Eric Silva
September 19, 2021
Price increase from MSRP is wrong!!$5000?????Had a few Price increase from MSRP is wrong!! $5000????? Had a few trucks to chose from at the time wished they had more Price increase from MSRP is wrong!! $5000????? Had a few trucks to chose from at the time wished they had more More
by kgangelini
Employees Worked With
September 18, 2021
Everything was quick and everything on time with the whole process. I was not at left out of the blue at any time and Edy was great at letting me know What was next. Never felt I was being rushed or pus whole process. I was not at left out of the blue at any time and Edy was great at letting me know What was next. Never felt I was being rushed or pushed on something I did not want. Edy gave me time when I asked let me think about this for a few minutes and he was respectful about it. Felt good throughout the process and I could say that without a doubt I would go back when I need to buy my next car! Excellent job to the whole team! Left the lot happy and enjoying my new truck! More
by Carlos G.
Employees Worked With
