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Mark Christopher Auto Center
Ontario, CA
9,392 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,392 reviews
September 23, 2021
I’ve been a customer since 1987. Great customer service. Jerry Pena was honest and professional Jerry Pena was honest and professional More
by JOANNELAENG
Verified CustomerEmployees Worked With
September 23, 2021
Exelent, good service and very hospitable environment, parts counter is full of items and parts can be ordered an obtained promptly parts counter is full of items and parts can be ordered an obtained promptly More
by JGOZMAN
September 23, 2021
For how busy the service department they got me in and out in a timely manner out in a timely manner More
by gildajean2
Employees Worked With
Other Employees :
Young girl at payment counter was very friendly, Matt Torres
September 22, 2021
My 2010 hybrid Tahoe took 2 weeks to get a vac hose repaired. After discussing the problem and timing I understand the reason for the long outage due to obtaining the hose. The dealer should have offer repaired. After discussing the problem and timing I understand the reason for the long outage due to obtaining the hose. The dealer should have offered me the option of keeping the Tahoe for my use while the hose was back ordered or offered a loaner vehicle as I was without a vehicle for 2 weeks. I have used this dealer for over $10,000 in repairs this calendar year and would have expected more consideration than I received. More
by maxjames200
September 22, 2021
Like the quickness in the manner you handled my problem. Service advisor was very courteous and very thorough Service advisor was very courteous and very thorough More
by VISION3D
September 22, 2021
The service techs at this dealership do not know what they’re doing. The service advisors don’t care whether you leave satisfied or not if your vehicle is fixed or not you’re just a number and a problem they’re doing. The service advisors don’t care whether you leave satisfied or not if your vehicle is fixed or not you’re just a number and a problem in their day they do not want to deal with. More
by A2girlsmommy
Employees Worked With
Julie, Matt Torres
September 22, 2021
A bit expensive but I appreciated Jackie’s communication. She kept in touch every step of the way. When I arrived at 4:59 pm (ugh…traffic) to pick up my car, I interacted with several of the staff members th She kept in touch every step of the way. When I arrived at 4:59 pm (ugh…traffic) to pick up my car, I interacted with several of the staff members there. They were polite and efficient and I appreciated that too. More
by LYNN.SEDA
Employees Worked With
Jackie in Service.
