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Mark Christopher Auto Center
Ontario, CA
9,391 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,391 reviews
Verified Customer
October 10, 2021
Service dept.takes too long.had to wait 3 and half hours for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a re for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a regular wait was 2-3 hours not good enough. More
by cwkinsey
Employees Worked With
Erik
October 10, 2021
I took my Cadillac in for a recall on the passenger air bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought i bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought it here. More
by Jy711
Employees Worked With
Juan
October 10, 2021
It was very easy to do the paperwork for my trade-in and purchase. Prices of vehicles seem high to me. But I still bought one great dealership purchase. Prices of vehicles seem high to me. But I still bought one great dealership More
by JFHENSONCONSTRUCTION
Employees Worked With
October 10, 2021
Made a appointment for 1st oil change and tire rotation was in and out in 1 hr was in and out in 1 hr More
by LUCKYRED7777
Employees Worked With
October 10, 2021
The service is great and quick. The service guys are really nice that’s hard to find nowadays. really nice that’s hard to find nowadays. More
by JREXFORD
Employees Worked With
October 09, 2021
Mark Christopher is always good and honest and I would recommend them to anyone who is looking for good reliable service recommend them to anyone who is looking for good reliable service More
by Jfreeman26
October 09, 2021
I received excellent service!! Once I dropped off my vehicle it was taken care of in the best way! Eric spent a large amount of time in contacting my warranty company to ensure the repairs could be done vehicle it was taken care of in the best way! Eric spent a large amount of time in contacting my warranty company to ensure the repairs could be done and paid for accordingly! As I stated, I received excellent service! Thank you! More
by Michelle
October 09, 2021
Unorganized, no accountability. On the day I was there it appeared busy but that is no excuse for the lack of professionalism I witnessed. Paperwork was all fabricated. appeared busy but that is no excuse for the lack of professionalism I witnessed. Paperwork was all fabricated. More
by Jim H
