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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,507 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,507 reviews

July 01, 2024

I want to thank the Service Manager Dino Picanzo, the Service Director Jeff Rizzi, and the Service Advisor Chelsea Jose. My daughter inherited a 2014 Buick Encore from her much loved grandma. This c More

by cyndimdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Picanzo & Chelsea Jose
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us, Cyndi! We're thrilled to hear that Dino, Jeff, and Chelsea provided exceptional service, solving the tricky issue with your daughter's 2014 Buick Encore. It's heartwarming to know they were both professional and compassionate throughout the process. We truly appreciate your business and kind words. We hope to assist you again in the future - please feel free to share your positive experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

Good service and attentive personnel. Treat you with respect appt easy to set up on line More

by SANED72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Saned. We're glad to hear that you found our service and personnel attentive and respectful. Setting up an appointment online should be convenient, and we're thrilled you found it to be so. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

Great service and communication throughout the process. Thanks Julie for always taking care of my vehicle, More

by dchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive feedback! We're delighted to hear about your great experience with us at Mark Christopher Auto Center. We appreciate your kind words and will be sure to share your compliments with Julie. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

The dealership made the purchase a Smooth transaction. Alex Sarabia made the sales process amazing and when I was in finance Osama Fakhouri explained everything correctly and it only made sense to buy war More

by YFAKHOURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your recent purchase! We are thrilled to hear that Alex and Osama provided you with exceptional service during the sales and finance process. We appreciate your feedback and are glad you had a wonderful experience. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

Jason was great! Did the best he could and we made it work! Customer service was 10/10 I would definitely buy another vehicle with him. More

by sceja21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! We're thrilled that you had a 10/10 customer service experience with us. Looking forward to assisting you with your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

Armando was not available to discuss or help. I went to dealership without an appointment so I can't blame much on him. More

by Muhammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rodriguez
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Muhammad. We are disappointed to hear we were unable to assist you. Please reach out to me directly to discuss this in greater detail. We appreciate your understanding and hope to have the opportunity to assist you fully in the future at Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

The service team did good job, they tried to fix my radio, but the issue is still there. More

by 90xudong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback about your experience with the service team at Mark Christopher Auto Center. We appreciate your acknowledgment of their efforts to fix the issue with your radio. If you have any further concerns or would like us to take another look, please don't hesitate to reach out to me directly. We value your feedback and hope to have the opportunity to assist you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

I very happy whit my truck ! ! Very professional I recommend 100% thank you Edy Lopez! See you soon !! More

by Jorge.medina328@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your truck purchase! We are thrilled to hear about your positive experience and recommendation. We are grateful for your kind words and look forward to seeing you again soon. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 30, 2024

Mark Christopher is a great location and dealer to work with amd make you feel deeply valued, fostering a welcoming atmosphere with friendly interactions and equitable transactions, all of which are sincer More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Mark Christopher Auto Center responded

Thank you, Tony, for the kind words and for continuously choosing Mark Christopher Auto Center for your car purchases. We are delighted to have provided you with a top-notch experience, and we look forward to serving you again in the future. Your support means a lot to us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 30, 2024

GREAT COMPANY TO BUY YOUR NEW CAR THE . THE SALES AND MANAGEMENT WHEN PURCHISING THE CAR WERE EXCELLENT .IF YOUR LOOKING FOR A CAR , THEY GOT A CAR FOR EVER POCKET BOOK FROM THE MOST AFFOR More

by delmolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EDGAR AND MIKE RODRIGUEZ
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Jul 02, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your car purchase. We appreciate your positive feedback about our sales and management teams. We're glad Edgar and Mike could assist you in finding the right car for your needs. We look forward to serving you again in the future and helping with any of your automotive needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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