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Mark Christopher Auto Center

Ontario, CA

4.4
9,507 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,507 reviews

July 06, 2024

Went in for a leaking oil filter. My truck wasn’t due for its next oil change for another 3,500 miles. I only get my servicing done with them. It was just a bad or faulty part but the More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar in the service department
Jul 09, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center, Joe! We are thrilled to hear about your positive experience with outstanding customer service. We always aim to provide top-notch service, and we're glad we could take care of your truck. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2024

They are Very helpful, and understanding of your needs! I liked that they don’t put pressure on you to buy any car like other places that only want to sell. They helped us find the perfect vehicle for our More

by janet20in951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Mark Christopher Auto Center responded

Thank you for the glowing review and for choosing Mark Christopher Auto Center! We strive to provide a pressure-free and helpful experience for all our customers. We're thrilled to hear that we helped you find the perfect vehicle for your family. Please come see us again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 05, 2024

Robert was amazing, Robert’s customer service was outstanding during our transaction, he is so knowledgeable about cars. He worked hard to make sure I got that Lexus!!! My 21 year old son Landin came More

by gigi22161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you, Gina & Landin, for your fantastic 5-star review of Mark Christopher Auto Center! We are thrilled to hear about Robert's exceptional customer service and how he went above and beyond to ensure you were well taken care of during your transaction. Robert truly is an invaluable member of our team, and we appreciate your kind words about his dedication and passion for his work. We look forward to assisting you again in the future. Thank you for choosing Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2024

I took my Cadillac there. Everything was great until I went to pick up my car. It was not washed. They told me it would be 40 minutes. They told me to call before I came. I di More

by i8yo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your Cadillac service. We understand your frustration with the delayed car wash and unresponsive phone calls. We appreciate your feedback and would like to ensure better communication in the future. Feel free to reach out to me directly so we can address your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2024

Relaxed, friendly and professional. Overall I really enjoyed my experience of lease at this dealership. Will recommend to my friend. More

by johnwlee111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review, John! We are thrilled to hear that you had a relaxed, friendly, and professional experience leasing with us at Mark Christopher Auto Center. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 05, 2024

Was checked immediately for the first time in many visits. My service advisor, Julie Escobar, was super helpful and efficient and provided excellent comunication. Very pleased with this visit and hope More

by CHRIS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for choosing Mark Christopher Auto Center and for taking the time to share your positive experience, Chris! We're delighted to hear that Julie provided you with top-notch service. We'll be sure to pass along your kind words. Looking forward to welcoming you back on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2024

Mark Christopher has very good service in a like the salesman very good service. and finance very good service More

by juanbautre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis casquete
Jul 05, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! We appreciate your positive feedback about our sales and finance team. We strive to provide excellent service, and we're delighted to hear that you had a great experience. We look forward to helping you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 02, 2024

Really appreciate the time they take to sit down and go over numbers and not just plug it in computer just really tried to work with you like in the old school days More

by gigi.baro32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Casquete
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and for recognizing our personalized approach at Mark Christopher Auto Center, Gigi. We're thrilled to hear about your positive experience with us. We look forward to seeing you next time. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

Gracias Daniel, todo excelente contigo! Muy bueno para su trabajo, y me ayudo muy bien. More

by chocolata2029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 03, 2024 -

Mark Christopher Auto Center responded

¡Gracias por elegir Mark Christopher Auto Center y por dejarnos una calificación de 5 estrellas! Nos alegra saber que tu experiencia con nosotros fue excelente y que Daniel te brindó un servicio de calidad. ¡Esperamos verte de nuevo pronto y que compartas tu experiencia con otros! ¡Gracias de nuevo! Sinceremente, Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

I thank Christopher Cuevas and Team at Mark Christopher auto center for all the help to leave there with our dream truck everybody was super nice answered all our questions everything went smooth thank god More

by gabby0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cuevas -5 stars
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you, Gabby, for the glowing review of Mark Christopher Auto Center! We're thrilled to hear that Christopher and the team made your truck purchase a smooth and enjoyable experience. Your satisfaction is our top priority, and we're glad we could help you find your dream truck. We appreciate your recommendation and look forward to assisting you in the future. Drive safe and enjoy your new truck! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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