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Mark Christopher Auto Center
Ontario, CA
9,387 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,387 reviews
October 31, 2021
My service representative was polite and Thorough. Great experience. It was easy to schedule my follow up appointment. The guys bringing out my vehicle were nice. experience. It was easy to schedule my follow up appointment. The guys bringing out my vehicle were nice. More
by Pgonza3921
Verified CustomerEmployees Worked With
Juan Fleets
October 31, 2021
No one does the right thing at this dealership, they do what is best for their own profits what is best for their own profits More
by MCDP
October 31, 2021
The customer service was very good. My service advisor Erik was attentive to my needs and was very helpful in making sure that I received good customer service.. Erik was attentive to my needs and was very helpful in making sure that I received good customer service.. More
by MYBABYALANA
Employees Worked With
Erik
October 30, 2021
Great work and communication by the service department and I got my car same day and I got my car same day More
by BOOMER.ALYSHA
October 30, 2021
Always a great experience. Service advisors are great. My car is always done before it was promised. Staff is friendly and helpful car is always done before it was promised. Staff is friendly and helpful More
by mac1035
October 30, 2021
Appreciate the professionalism and knowledge of of both Alex and Greg. They made the buying Process easy and and they were very patient Alex and Greg. They made the buying Process easy and and they were very patient More
by ANTHONYMCGOWAN3
October 30, 2021
Dealer did not do all requested service. Came for oil change and tire rotation, which includes all fluids check and tire pressure check. Appears oil change was done, tire rotation was not done as tire ma change and tire rotation, which includes all fluids check and tire pressure check. Appears oil change was done, tire rotation was not done as tire marks show they were not moved. Report showing fuild levels, tire life and presure not received. Tire pressure lower when recieved truck than when dropped off. More
by rob.white1510
Employees Worked With
Nobu
October 30, 2021
Thank you Eric In service for troubleshooting my vehicle. Thank you Jeff for your help! Will be back Thank you Jeff for your help! Will be back More
by fakhouri00
Employees Worked With
October 30, 2021
We have had a very good experience with this dealership. We have purchased cars here and follow-up service. We have purchased cars here and follow-up service. More
by donna_michael
October 29, 2021
Took my vehicle in for a routine oil change and tire rotation on Monday, October 25th. I had an appointment at 11:30 am. My vehicle was not checked in until 12:15 pm. My service work was not c rotation on Monday, October 25th. I had an appointment at 11:30 am. My vehicle was not checked in until 12:15 pm. My service work was not completed until 4:45 pm. Four hours and 30 minutes for routine service works seems excessive. I think you.need to review your service capacity compared to your scheduling. More
by KRISTA.GAYLE.DEWITT
Employees Worked With
Jackie
