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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,385 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,385 reviews

November 11, 2021

I marked my tires . They did not rotate my tires. They were going to charge me $ 25.00. Plus and oil change… I bet nobody marks their tires.. More

by RES8W481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2021

Mark Christopher was the greatest car dealership experience that myself and my fiancé have ever had. Lloyd and Angel were fantastic. I highly recommend going and seeing these men! Thank you so much More

by JORGELTORRES86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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Nov 15, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2021

Great experience Greg Hess was great. Will definitely buy fro. Them again. Thanks for everything More

by RYENB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
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Nov 15, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2021

Super fast and very friendly favorite place to go and always got good prices cant go wrong with that More

by Richyyy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick silva
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Nov 11, 2021 -

Richyyy3 responded

Going back soon

November 10, 2021

Great customer service. Nobu did a wonderful job ensuring my vehicle was repaired in a timely manner. More

by jlessentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Nov 10, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2021

Avo was more than accommodating with fitting in our company truck for service and explaining in detail what to expect. More

by RCAV8R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
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Nov 10, 2021 -

RCAV8R responded

I’ve dealt with Avo on two different occasions and each time he has been extremely friendly, and professional. I brought the truck in for a recall and while it was in the shop I had them change the oil which was cheaper than outside sources.

November 10, 2021

Great service! Discussed the needed repairs and options on parts required. Respected customer’s preference. The bill was as quoted by Service Advisor Dario with no surprises. Great experience and would re More

by L.Graves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez *****
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Nov 12, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2021

Profesional and exelent feel very comfortable the sales person was very patient and give me good options More

by MARCO.ELIZARRARAS61@gmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmundo López
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Nov 12, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 10, 2021

I made an appointment for a safety recall and while there decided to include an oil change. It was not until after waiting 3 hours. Was I told that they did not have all the recall parts available. If I knew More

by d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
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Nov 12, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 09, 2021

Treat you good wasn't forced to buying something that wasn't for me. I got what I wanted More

by MGCSSINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy
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Nov 10, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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