Mark Christopher Auto Center

They have great communication and friendly staff. Very knowledgeable on vehicle features and inventory is noticeably bigger than others. Very knowledgeable on vehicle features and inventory is noticeably bigger than others. More

This auto center has very helpful and friendly staff. They made our car buying experience very quick. They made our car buying experience very quick. More

As a retired disabled two time combat action Marine, I’m disturbed at the way I was treated and the service provided. I requested that the shocks on my Escalade be inspected. I was informed that my rear disturbed at the way I was treated and the service provided. I requested that the shocks on my Escalade be inspected. I was informed that my rear axle differential needed inspecting for leaks as well. I was informed that I would be charged $235 for the inspection and it would be applied towards any service performed. I was told the inspection would take four hours but it took over eight hours and I had to call for results, no one called me. I was told there was over $5600 worth of work on my shocks and rear axle needed. Do to the cost said I could get the rear axle done and the remaining work later, I also ask them to put the $235 towards the work. I was told this could not happen because the axle was separate from the shocks in which I was not told this when I dropped off my vehicle. I felt I was being taken advantage of to pay $235 at the end of the day and no work was completed. Is this how Veterans can expect to be treated at Mark Christopher ? Why wasn’t I provided the entire story when I dropped off my vehicle ? Why did the story change ? Why did it take over eight hours to inspect ? Why wasn’t I call once completed ? As a combat veteran, who place my life on the line for this country on two combat wars, why must I be treated this way ? This was a simple fix, but nothing was accomplished to make my vehicle safe to drive. More

It was a pleasure working with Robert Garcia. He has an outstanding attitude, knows his vehicles and knows how to treat customers. Robert took his time to make sure he understood our needs, was n He has an outstanding attitude, knows his vehicles and knows how to treat customers. Robert took his time to make sure he understood our needs, was not pressuring, and ensured we were taken care of from the search to the purchase. I highly recommend asking for Robert Garcia if you want a great experience. He made our family customers for life!!!! Thank You Robert, looking forward to working with you on my next purchase. More

The prices on the internet are what they say no upgrades or mark ups made me go to Mark Christopher. or mark ups made me go to Mark Christopher. More

Good overall experience and friendly conversation. I was very amazed for fast transaction and courteous service I was very amazed for fast transaction and courteous service More

Nobu Damon is an OUTSTANDING Service Advisor. He remembers all of my requests from Day One when I bought my CTSV in 2014. He remembers all of my requests from Day One when I bought my CTSV in 2014. More

The representatives were very helpful and knowledgeable. I look forward to to the next visit. I look forward to to the next visit. More

From my first phone call to driving out of the dealership with my new truck was the best experience. Even as I passed other employees they would make sure we were taken care of. with my new truck was the best experience. Even as I passed other employees they would make sure we were taken care of. More

have been a customer for two Cadillacs service dept and have always had 5 star service service reps are accomadateing. have always had 5 star service service reps are accomadateing. More