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Mark Christopher Auto Center

Ontario, CA

4.4
9,384 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,385 reviews

December 02, 2021

Knowledgeable service consultant, very helpful. I have been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. More

by Edlou55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Domon
Dec 06, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2021

Tony Catalano And Vince Catalano, great people and fantastic help in getting me into my truck handle everything for me and I was into and out of the dealership quick (15 mins) Tony had all the paperwo More

by Merlin Ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Dec 03, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2021

I took my car they did a great job with whatever i needed done with my car. More

by OSCARMARCOS84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Matt Torres
Dec 03, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2021

Yesterdays visit went well until I went to pick up my car. Cashier said car will be brought out to you. Went outside waited awhile 15 mins went back to cashier n reminded her I’m still waiting no other More

by Dee
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 03, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2021

I’m still waiting for the car I bought. How can you guys sell a car if is not ready More

by ESTRADAGUS626
Recommend Dealer
No
Employees Worked With
Mike Cagey
Dec 06, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2021

Tony Catalano made the 1 hour trip worth while. His attention to detail made the deal happen. Due to lack of inventory I had to locate the desired vehicle online hence why I drove to this dealership. More

by perez_graciano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Dec 03, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2021

Always nice, always have your interest at heart. Always make sure your service is being taken care of. More

by ROSIEMAE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters , Service
Dec 03, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2021

The service was ok. I expected the get a loner car or courtesy ride to a nearby venue. The employees were very nice. More

by SANTIDIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 03, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2021

Had an appointment at 10 and left my truck all day and nothing was done to it . very upsetting! They also didn’t have any rental to give me so now I have to make another appointment for the same thing . More

by j.maclimon69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacky 5 stars , Matt Torres
Dec 03, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 30, 2021

We had some great customer service, the salesman Jerry was great help more than anyone there. More

by ANTHONYELASKARE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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