Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Christopher Auto Center
Ontario, CA
9,384 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews By Type
Showing 9,384 reviews
December 03, 2021
Excellent customer service. Repairs made in a timely manner. I love my new batteries for my Bolt! manner. I love my new batteries for my Bolt! More
by DAISYLOU312
Verified Customer
December 03, 2021
No one ever answers the phone for the service department, so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department and they’re unable to help with scheduling. Actually getting someone on the phone in order to schedule a service appointment is frustrating, takes way too long, and almost feels like a waste of time. It makes you want to drive to a whole other dealership, and I live down the street from Mark Christopher. If that doesn’t illustrate a realistic & constant frustration with the scheduling side, then I don’t know what will. I’ve even gone out of my way to drive to Riverside for the simple fact that they answer their phones, help with scheduling and then send text/email confirmations with the date and time. I hope someone reads this and takes it seriously. More
by M.linares23
Employees Worked With
Not sure who I worked with
December 02, 2021
Service was the best I have ever at at Mark Christopher. They were very happy and helpful to get me the best deal possible. It felt as if I was dealing with family. They were very happy and helpful to get me the best deal possible. It felt as if I was dealing with family. More
by COREY.KOHNKE
December 02, 2021
They take too long to do a service they took 5 hours for oil change . for oil change . More
by FREIGHTLINER19982016
December 02, 2021
Mark Christopher promised to have my vehicle ready in 2 days. They did not have it ready in 2 days. They had it ready in 5 hours. At a much lower price than was originally quoted. Vehicle runs like new and days. They did not have it ready in 2 days. They had it ready in 5 hours. At a much lower price than was originally quoted. Vehicle runs like new and I am very satisfied with my visit to this dealer. My personal attendant Cesar Cardenas was fabulous More
by TAPTAYLOR03
Employees Worked With
Cedar Cardenas 5star
December 02, 2021
They offered me 6% interest claiming that the financial came back like that. My rate was 3%. They wanted to pocket the difference at my expense. And they even photoshopped the report and modified it with t came back like that. My rate was 3%. They wanted to pocket the difference at my expense. And they even photoshopped the report and modified it with the 6%. By their mistake I saw the original report in the computer that showed 3% and called them out. I felt like someone was trying to put their hands into my pockets. Crooks More
by Adam
Employees Worked With
December 02, 2021
Knowledgeable service consultant, very helpful. I have been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. been to this dealership for quite sometime for service on my car, and am satisfied with the job that they have done. More
by Edlou55
