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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,040 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,040 reviews

January 28, 2025

Courteous , Friendly staff make you feel at home . It would make it better if they wash the vehicle that is the only inconvenience but I’m sure it’s for a reason . More

by ecardona216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re glad to hear that you felt at home with our courteous and friendly staff at Mark Christopher Auto Center. We appreciate your feedback regarding the vehicle wash and will certainly take that into consideration. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Good communication, decent turnaround, so so on rental communication, returned my truck dirty, too many issues with computer systems. More

by cesar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Cesar. We appreciate your insights regarding the communication and turnaround time at Mark Christopher Auto Center. It's important for us to provide a seamless experience, and we understand that there were some concerns with the rental communication and the cleanliness of your truck upon return. We value your input and encourage you to reach out to us directly so we can address these issues more thoroughly. Your satisfaction is our priority, and we aim to improve our services. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Best service i ever had was very honest about what was needed and very helpful would recommend all friends and family to her More

by andrew_carkhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had the best service at Mark Christopher Auto Center. Providing honest and helpful service is our priority, and we appreciate your recommendation to friends and family. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2025

Took about 4 hours to do basic maintenance. Again, I was not notified once maintenance completed. I had to ask and found out it had been done for over 20 minutes. More

by mpoehl152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand that waiting for service updates can be frustrating. At Mark Christopher Auto Center, we strive to keep our customers informed throughout the maintenance process. Your feedback is valuable, and I encourage you to reach out to me directly so we can address your concerns more thoroughly. We appreciate your input and hope to provide a better experience moving forward. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2025

Jerry did a great job making the experience quick and easy. I do think asking for a customers SSN can be avoided if they are paying with a check More

by abranemin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback about your experience at Mark Christopher Auto Center! We're thrilled to hear that Jerry made your experience quick and easy. We appreciate your suggestion regarding the Social Security number requirement; your input is valuable to us as we strive to enhance our processes. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 26, 2025

Top notch service. From start to finish, totally worth the drive from Temecula. Thank you fellas More

by kylehartfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Kyle! We truly appreciate your feedback and are thrilled to hear that your experience at Mark Christopher Auto Center was top notch. It’s fantastic that you found it worth the drive from Temecula. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 26, 2025

My husband and I went to the dealership with zero intention of buying a vehicle. We just wanted to browse, however Jonathan Villa truly made the experience amazing and got us into a car for such an a More

by EVALYNVALLE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Villa
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Jan 27, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Evalyn! We’re thrilled to hear that you and your husband had such a positive experience at Mark Christopher Auto Center. It’s great to know that Jonathan Villa made such a significant impact during your visit. We look forward to welcoming you back for your future purchases and appreciate your referrals! Safe travels in your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 26, 2025

Dario and Chelsea were kind, knowledgeable and helpful. They were also prompt. They allowed me to speak to the mechanic who was also amazing! He took the time to outline the issue and explain what was bein More

by STEVEADAMSPSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the mechanics name but he was great! Starts with a J maybe.
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Jan 27, 2025 -

Mark Christopher Auto Center responded

Thank you, Steve! We appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that Chelsea and the mechanic provided you with such helpful and informative service. We strive to deliver perfect service from start to finish, and your feedback means a lot to us. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2025

Avo is the best/ Know what he is talking about. Always takes care of my Suburban More

by KRAJEWSKI8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AVO Injian
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Jan 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Avo has been taking great care of your Suburban at Mark Christopher Auto Center. We appreciate your trust and support. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2025

Excellent team that worked with us through the entire process. Very happy with the experience and will definitely be a return customer. More

by acbvasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team at Mark Christopher Auto Center. We truly appreciate your support and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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