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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,507 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,507 reviews

July 16, 2024

Service representative was very professional and courteous. She be the poster girl for customer service. More

by JJGETSMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words and for leaving us a 5-star review. I'm thrilled to hear that our service representative provided you with a professional and courteous experience. At Mark Christopher Auto Center, I strive for excellence in customer service, and it’s wonderful to know we met your expectations. I look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Very friendly, smooth and professional, massive inventory to choose from. I would recommend this place to everyone. More

by Jaureguijosejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia and Sharon Borgo
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for the fantastic review! I am thrilled to hear about your positive experience with us at Mark Christopher Auto Center. I strive to provide a friendly, smooth, and professional service with a massive inventory to choose from. Your recommendation means a lot to me, and I look forward to welcoming you back in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 16, 2024

They will help you get your dream truck or car come true thank you very kind person and helpful More

by ramirezlucio281
Recommend Dealer
Yes
Employees Worked With
Willy Mejía
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your vehicle purchase! I am thrilled to hear that you had a positive experience with us. I appreciate your kind words and recommendation. If you need anything in the future, feel free to reach out to us. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 16, 2024

Great job and communication was on point. Truck runs great and will bringing it back for future maintenance More

by vandereykb.cintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie (service)
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your truck needs! I'm thrilled to hear that your truck is running great and that you were satisfied with our communication. I look forward to providing you with excellent maintenance services in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Armando was wonderful and helpful. After driving over two hours after supposedly making the deal with Mark, the car was not ready nor was the package promised. Armando went above and b More

by ARREDONDO1161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your review and for choosing Mark Christopher Auto Center. I appreciate your feedback and I am glad to hear Armando was wonderful and helpful during your visit. Your feedback is valuable to me, and I aim to provide the best service for all our customers. Please feel free to contact me if you need any further assistance. I look forward to seeing you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 16, 2024

Sales went smoothly and with the help of Taylor we secured a very sweet deal! More

by josephmartinez1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Hill
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! I am thrilled to hear that your sales experience went smoothly and that Taylor was able to help you secure a great deal. I appreciate your positive feedback and look forward to assisting you again in the future. Drive safely and enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 16, 2024

the service repair was good. all my questions were answered and the guy who helped me was nice but did not inform me that the pay system was down and the girl in the front where More

by L.SALDIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We appreciate your kind words about the service repair and our helpful team member. I'm disappointed to hear about the issue with the payment system and your encounter with the cashier. Your feedback is valuable, and we'll address these concerns internally. If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Nick took the time needed to go over the entire vehicle with us. He had so much patience and knowledge we truly appreciate him and his expertise. More

by SHBORGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your experience with us. I am delighted to hear that Nick provided you with exceptional service, patience, and expertise. I value your feedback and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 15, 2024

My experience was first class my family was made to feel comfortable during the whole experience. More

by Michael veloz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Bautista
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you, Michael, for sharing your positive experience at Mark Christopher Auto Center. We are glad to hear that you and your family felt comfortable throughout your visit. We appreciate your kind words and look forward to welcoming you back next time. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 12, 2024

great great great great great great great great great great great great great great great More

by PAUL@BHISI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chlesea Jose
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Jul 15, 2024 -

Mark Christopher Auto Center responded

Thank you so much for the fantastic 5-star review! I truly appreciate your kind words and I am thrilled to hear about your experience with Mark Christopher Auto Center. I look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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