Mark Christopher Auto Center

I had a 9:20 am appointment for a transmission flush and change, but did not get checked in until 9:38am. I presented my email coupon and looked forward to paying the advertised cost of $165. Since I did no change, but did not get checked in until 9:38am. I presented my email coupon and looked forward to paying the advertised cost of $165. Since I did not receive an update after 3.5 hours of waiting, I left the comfortable waiting room and sought my advisor, who was at lunch. Another advisor helped me and asked me to wait for my advisor due to a "cost" discrepancy. My advisor tried to convince my that the intake advisor didn't explain the coupon "right." I asked him to read his photo of the coupon and show me where the exception for an 8 speed transmission or "special" fluid--there weren't any of course. I told him this smelled of a classic bate and switch and I asked him to honor the coupon price. After several minutes he returned and told the coupon price would be honored, but next time I would have to pay $450. I suggested that he bring this matter to the marketing department attention so that the advertisements match the service they intend to provide to customers. I received my vehicle four hours after I arrived for service. I was hoping the service had changed after a four year absence, so I won't be coming back again. More

Personal amable excelente servicio no discriminan a nadie yo recomendaría este dilet a mi familia yo recomendaría este dilet a mi familia More

Avi is excellent always very professional and accommodating a little disappointed with my previous visit brought truck in for water leak that kept leaking on my driveway 2-3weeks ago and you ca accommodating a little disappointed with my previous visit brought truck in for water leak that kept leaking on my driveway 2-3weeks ago and you can see from my bill I did have leak that was not found out Disappointing More

Overall was a very easy experience, searched for the vehicle I was interested in on Carfax.com. located the vehicle I was interested at the dealership. Contacted Angel the salesman, took the car for a vehicle I was interested in on Carfax.com. located the vehicle I was interested at the dealership. Contacted Angel the salesman, took the car for a test drive. Signed the contract was out the door within an hour of driving to the dealership. Thanks for making the experience very easy. More

Great help from Jerry in sales and Sam in financing. Second purchase here. Happier this time around ofcourse Second purchase here. Happier this time around ofcourse More

Always very professional and very happy to help I will be back for all my service needs They were very busy and stuff on the time to keep me informed thank you! back for all my service needs They were very busy and stuff on the time to keep me informed thank you! More

I took truck in 6 months ago for same issue and the did not fix it and was supposed to call me as to when they had the parts. Never got called. I brought it back in with same issue and now they say it's ou not fix it and was supposed to call me as to when they had the parts. Never got called. I brought it back in with same issue and now they say it's out of warranty. More

I went their for an oil change and I got just . It was pretty quick too. Had to go pick my son from school and they understood . Thank you once as always I will be back . Happy Holidays. pretty quick too. Had to go pick my son from school and they understood . Thank you once as always I will be back . Happy Holidays. More

Julie was an excellent service representative. She kept me informed on the status of my vehicle and was knowledgeable and professional and pleasant to do business with. me informed on the status of my vehicle and was knowledgeable and professional and pleasant to do business with. More

Repaired the car in about 24 hours. Electrical problem. Service rep was good. Only problem was that it took a very long time to bring the car after I paid the cashier. Service rep was good. Only problem was that it took a very long time to bring the car after I paid the cashier. More