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Mark Christopher Auto Center

Ontario, CA

4.4
9,381 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,381 reviews

December 30, 2021

No shuttle service provided , there was a long wait to check in to get my car serviced eventhough I made an appointment. More

by CRAY.CARLSON
Price
Recommend Dealer
No
Employees Worked With
Employees were fine
Jan 03, 2022 -

Mark Christopher Auto Center responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2021

Frank's customer service is incredible. Have purchased multiple company vehicles this past year and he has made each transaction a smooth as possible. Both he and Robert make a great team. More

by sestrada1
Recommend Dealer
Yes
Employees Worked With
Robert Torres, Frank Villalobos
Jan 04, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2021

Every time I've had an appointment they always get my car done one the same day More

by Christopher Hively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 04, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2021

Very good service, long wait time. Had an appointment still 40 minutes to check in. Long wait line. More

by pamfohi65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Jan 06, 2022 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2021

Great service! The sales rep was professional and very helpful. I had a very good experience. More

by ONEROBERT87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
Dec 30, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2021

I am in the OC and was able to work with Cesar V in the purchase of a new Sierra truck. He was willing to go out of his way to take pictures of different tricks and door jamb stickers. No pressure and he l More

by JOKAJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valenzuela Cesar
Jan 03, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2021

Great service and turn around time was amazing will definitely do business with them again More

by Rcwalbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2021

This is the second car we’ve purchased from Mark Christopher. The experience was quick and we really enjoyed our salesman. Thanks for making the process easy. More

by ARIESPIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Catalano
Jan 03, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2021

My Suburban needed attention. Brought it in and the issue was resolved professionally, quickly and with great attention to detail! Thank you Cesar and Jeff! More

by itsbillsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Jan 03, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2021

No pressure, great deal, Alex was a pleasure to work with. Couldn’t be happier with the process. More

by TJBURKE45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Mark Christopher Auto Center responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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