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Mark Christopher Auto Center

Ontario, CA

4.4
9,381 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,381 reviews

January 07, 2022

Great service. Ray Peters is my service rep and always takes care of me . Very friendly too More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 11, 2022 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 07, 2022

Very polite and willing to help even after hours. I went off the time that was online and it said 9pm for closing and I showed up at 6:30 thinking they were still open and Joe turned around to help us even More

by eastbomb97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 07, 2022

This was the last and final time that we will ever use this dealership as a service center for our vehicle. The service rep. was insensitive to the 1k dollar bill that was incurred to our car. The explana More

by Arthur and Lawannishia Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jan 11, 2022 -

Arthur and Lawannishia Thomas responded

I have no response

January 06, 2022

Great staff great environment. They ordered a new battery for me that was on a recall and I didn’t even ask for it! More

by frankie1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 07, 2022 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 06, 2022

This was a service visit and the manager was extremely helpful in describing what will be involved and even recommended other services More

by MARLENEAHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 06, 2022

I brought in my 2014 Chevy Cruze to get the turbo replaced under warranty and while I was there they broke the window regulator on the driver side and they didn’t want to take responsibility they wan More

by Celinamartin91
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

January 06, 2022

Winnie in for an oil change I had to wait about two hours but it was great More

by MVIBE958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 06, 2022

Great service & very professional! 😀 I would recommend! They were a pleasure to work with… a 5 star More

by LAURAG1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 06, 2022

I went in for oil change & tire rotation, promised done in 2 hrs and was done on time. More

by Caseyau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Jan 10, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 06, 2022

5 hour oil change. $30 oil pan plug. No communication during 5 hour wait. Neglected to tell me about corrosion on battery terminal. More

by janeorto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 11, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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