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Mark Christopher Auto Center
Ontario, CA
9,381 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,381 reviews
January 09, 2022
Not fixed. Waiting on parts. No call back even after I called during business hours and left VM asking for update and call back called during business hours and left VM asking for update and call back More
by Klatch Coffee
Verified Customer
January 09, 2022
Jeff Rizzoli and Ray were outstanding in their attention and customer service! I will be back. and customer service! I will be back. More
by Chris
January 09, 2022
I have taken my car here since I bought it in 2015 and I love the fact that they’ve always been very consistent and very honest about my wait time! I know things are a little different now the waiting perio love the fact that they’ve always been very consistent and very honest about my wait time! I know things are a little different now the waiting periods but it’s still been a great experience More
by Kim Allen
Employees Worked With
Cesar
January 09, 2022
Very happy with the service! Even on an extremely busy day I really appreciate how they take a proactive approach in keeping the customer happy. I definitely recommend! day I really appreciate how they take a proactive approach in keeping the customer happy. I definitely recommend! More
by wsu
January 08, 2022
Great service and very quick service. Check in and check out was very smooth and easy. out was very smooth and easy. More
by RMVICTOR299
January 08, 2022
Great dealership great service, courteous service agents and prompt service, backs up a bit in service line though. and prompt service, backs up a bit in service line though. More
by 1958topcat0406
January 08, 2022
Dealership has gone downhill big time! Won’t be returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of returning! Made an appointment, had to wait, outrageous prices on minor services, attempted to charge for service that’s normally included as part of another service, wouldn’t immediately honor a dealership emailed coupon, & had zero inventory to be able to test drive & purchase/lease a new vehicle! We’ll take our business elsewhere! ✌🏼MC! More
by Robmflo
Employees Worked With
Dario
January 07, 2022
After my elderly mother was, I feel , taken advantage of by M.K. SMITH in chino, we're my Father and Mother had been going to for service for over 30 yes, I took her Tahoe that had been stolen but recovered by M.K. SMITH in chino, we're my Father and Mother had been going to for service for over 30 yes, I took her Tahoe that had been stolen but recovered, to MARK CHRISTOPHER CHEVY were Nobu became our service consoltent. Nobu was very professional, and was very patient with out Insurance company. Nobu went out of his way I feel to make sure everything was handled which relieved my mom's stress.. Nobu when she say the Tahoe in the driveway. She smiled a smile I haven't seen in a long time....thank you More
by davidgraff.jr1976
Employees Worked With
Nobuyoshi domon
