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Mark Christopher Auto Center
Ontario, CA
9,381 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,381 reviews
January 12, 2022
Jackie in service department was professional and understanding. Had to deal with outside warranty company that I bought through my credit union. Kept. Me informed. understanding. Had to deal with outside warranty company that I bought through my credit union. Kept. Me informed. More
by danman9179
Verified CustomerEmployees Worked With
Jackie service department
January 10, 2022
We took our 2017 Cadillac for service. It lost power steering. The only reason they kept it a few days was because they couldn’t get the special parts. Once the parts came in the car was fixed. Besides steering. The only reason they kept it a few days was because they couldn’t get the special parts. Once the parts came in the car was fixed. Besides the known problem the found two other ones and fixed them also. The car is now running very well. Thank you mechanics. We will be there again if anything goes on it at all. Everyone was very polite, even when we called to find out when it would be ready. Wonderful persons work there. Thank you all. Felipe C Saucedo Jr. More
by Felipe C Saucedo
Employees Worked With
Other Employees :
Jackie answered all questions professionally over the phone. Cariewas great when she delivered the car. Great personality. , Frank Villalobos, Matt Torres
January 10, 2022
I have enjoyed the experience I've had with this Dealership since 2018, I have Leased three Vehicles. I'm pleased with this Dealership. Dealership since 2018, I have Leased three Vehicles. I'm pleased with this Dealership. More
by YERASEREN
January 10, 2022
Dropped off vehicle to have headlight assembly fixed (water Welles up inside of the assembly)There was also a recall on my vehicle so they were to look into fixing it as well. I was told that I would re (water Welles up inside of the assembly)There was also a recall on my vehicle so they were to look into fixing it as well. I was told that I would receive a call with diagnostic and estímale for my vehicle by 1:30pm which did not happen. Ended up calling twice for status update.but did not get one. Finally @ 3:45pm I received a call that the head light assembly was not in stock and was quoted an absurd cost for the assembly. Went to pick up my vehicle and the headlight assembly was never even touched (still had water inside of it) so how did you assertsin that a new assembly was needed? Horrible experience. I will be looking to take my business elsewhere. More
by gr92ve
January 10, 2022
Very helpful, took care of me, gave me a tour of the dealership. Offered water and snacks. dealership. Offered water and snacks. More
by CALEB.CASTANEDA7
Employees Worked With
January 09, 2022
I took my truck in here to get an accessory added, and they did a recall fix also while I was there. Both took less time than expected and I’m very pleased with the results. they did a recall fix also while I was there. Both took less time than expected and I’m very pleased with the results. More
by louisgc89
