Back

Mark Christopher Auto Center

Ontario, CA

4.4
9,379 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

Filter Reviews By Type

Showing 9,379 reviews

January 22, 2022

We appreciate getting in on time and adding on an extra service so we didn't have to make another trip More

by traci-e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 25, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 22, 2022

Amazing Dearlership it’s our 2nd vehicle.Customer Amazing Dearlership it’s our 2nd vehicle. Customer service Outstanding. Only dealer with multiple 2022 vehicles. More

by CHULLA1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jan 25, 2022 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 22, 2022

Dropped of my truck at 9am Monday morning for an oil change & warranty replacement of brake pads. Setvice Advisor called me at 4pm and said he needed to keep my truck until the next day. No problem. Ne More

by av8r2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2022

The oil used on our car was not the right one, The car was running like crap after the oil change. Had to Take it back in yesterday to have it redone. Today I get in my car and it is running much better, More

by REALTORJONATHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jan 24, 2022 -

REALTORJONATHAN1 responded

After I physically went underneath my car, there was oil all over the bottom of the slip plate and all over near bottom of the frame, etc. Seem like service techs are cutting corners just for an old change. I don’t feel confortable taking my car back to your service department. Please give me a call @ 909-205-7500. Thank you. Jonathan Perea

January 21, 2022

The sales department was fast an efficient and they care about the outcome. The times are difficult for car buyers. That is why it is important to find a team like this to help navigate the increasingly com More

by frosts.reboots-0p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jan 25, 2022 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 21, 2022

This is our second vehicle that we purchased from this dealership and the process was very easy and they listened to everything we wanted. More

by ITSMEJASONSMITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano, Mike Cagey
Jan 25, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 21, 2022

I arrived at 10:20am was not checked in until 10:57am. I waited and waited for my car to be serviced. No one gave me any information. After seeing everyone that was there before and after me leave, I went t More

by PIANOMANTOM488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2022

I had a great experience. Service advisor Avo Injian was courteous, friendly and professional. Avo kept me informed. More

by tnoriega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Jan 21, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2022

They were able to get me in immediately to take care of my battery issue. Dario is always a pleasure to work with. More

by teachu1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2022

The staff here is great; very professional, courteous and friendly. I’m very satisfied with my GMC truck and the service I receive at Mark Christopher. More

by ZEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
373
...