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Mark Christopher Auto Center
Ontario, CA
9,378 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,378 reviews
Verified Customer
February 10, 2022
Got issues covered under warranty and even got my maintenance handled in a timely manner. Only complaint was no shuttle service. Makes things difficult when I gotta leave the vehicle for a few days. maintenance handled in a timely manner. Only complaint was no shuttle service. Makes things difficult when I gotta leave the vehicle for a few days. More
by jasontfranks
Employees Worked With
Julie Escobar
February 10, 2022
Always fixes my car. Keeps me updated and seems to care about the cost to me. about the cost to me. More
by gearhartoverdog
Employees Worked With
Other Employees :
Frank Villalobos, Matt Torres
February 10, 2022
Worst customer service Bad AttitudeNever answers phones Worst customer service Bad Attitude Never answers phones Missing bolt on my tire. Horrible dealership Worst customer service Bad Attitude Never answers phones Missing bolt on my tire. Horrible dealership More
by Mark
Employees Worked With
Ceasar
February 10, 2022
Service advisors never returned my calls for repair status Car was in shop waiting for suspension parts over 2 weeks. Had to go in and retrieve car. Have no idea of parts arrived or ever ordered. Don' status Car was in shop waiting for suspension parts over 2 weeks. Had to go in and retrieve car. Have no idea of parts arrived or ever ordered. Don't believe I will return. More
by MTSANCHEZ57
Employees Worked With
Dario Gomez
February 10, 2022
There un able to fix problem and I'm force to wait for repairs do to no rental cars when I purchased vehicle with you I was told I would always be taken care of I am know looking for another dealership to repairs do to no rental cars when I purchased vehicle with you I was told I would always be taken care of I am know looking for another dealership to perform repairs and have also viewed first hand the lack of respect the techs have toward customers vehicles they lay on the hood while talking to each other leaving finger prints every where very un professional More
by GALINDO444
February 10, 2022
Great customer service. We purchased the truck from out of town and they went out of their way to make sure we could sign docs online instead of in person. They also picked my son up at the airport when he of town and they went out of their way to make sure we could sign docs online instead of in person. They also picked my son up at the airport when he flew in to get the truck. Thanks! More
by CAROLEDALY16
February 09, 2022
Always get treated with respect. Service provided in a timely matter. During my wait I’m provided condiments to make my wait comfortable. Appreciate Mark Christopher auto service. timely matter. During my wait I’m provided condiments to make my wait comfortable. Appreciate Mark Christopher auto service. More
by JMEL.A.CARTER
Employees Worked With
Nybo
February 09, 2022
You guys are over charging for a diagnostic for nothing....you guys didn't find the problem so you decided to charge me another $350 for further diagnosis. First it's $175 then another $350??? Real nothing....you guys didn't find the problem so you decided to charge me another $350 for further diagnosis. First it's $175 then another $350??? Really. More
by Kimo9698
Employees Worked With
Erik
