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Mark Christopher Auto Center

Ontario, CA

4.4
9,378 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,378 reviews

February 23, 2022

They are overcharging on repairs and I bought all my trucks there but I am done ! More

by MIKE@COBURNEQUIPMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
Apr 08, 2022 -

Mark Christopher Auto Center responded

Mike, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 22, 2022

Cesar Valenzuela is an amazing sale person , great service , wonderful experience getting tow cars already at mark Christopher Chevrolet More

by MIGUELGUARDIAN5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
Feb 24, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 22, 2022

Extremely slow service. Ray was very helpful. No one a dealership could answer if I can get a Jack and spare for my car which comes with self seal tires that don’t actually More

by Vargashomeinspector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 08, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 22, 2022

Mike was my sales person he was awesome and finance officer was great as eell More

by DIANA.SYDNEY29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sheridan
Feb 24, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2022

I received awesome service from Anthony and his manager. Great experience! Good deal! They made me feel important. More

by roootz66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony G, Osama, Anthony's manager
Feb 23, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 20, 2022

I recently purchased a car with this dealership. David Desey was the perfect salesman. I had to wait for all the insurance payouts and the entire time he kept in contact with me. Even when the or More

by mrs.smith805201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Desey
Feb 23, 2022 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 19, 2022

Came in for a simple oil change and tire rotation. My car was working perfectly at 8:10 am but within an hour, my thermostat is stuck on and my cooling fan is running all the time according to custome More

by baphelps13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Apr 08, 2022 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2022

Had an appointment and still had to wait two hours for a simple oil change. Once I was told my car was ready, I had to wait over 30 minutes just for them to drive my car out to me. Horrible experience. More

by troy541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who was there
Apr 08, 2022 -

Mark Christopher Auto Center responded

Troy, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2022

Very clean and organized. Service Dept looks awesome. Employees very friendly and helpful. Convenient location More

by MESTES2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Feb 23, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2022

Car wash can be an improvement next time. I’m very understanding to the unfortunate timing. Overall a good experience. I appreciate the hot coffee in the morning More

by sayiandelfin98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 23, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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