Back

Mark Christopher Auto Center

Ontario, CA

4.4
9,375 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

Filter Reviews By Type

Showing 9,376 reviews

March 02, 2022

I had a very pleasant experience My My guy showed me all I need to see on my vehicle I'm quite happy More

by JOHNBAINBRIDGE955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 04, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 01, 2022

Scrambled, disorganized and problematic! CoVid is not the issue here, pride in the job and the company is. I hope to see Caddilac and GM return to prominence but with this dealerships servi More

by LORI.JOHNSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The whole service writer staff.
Apr 08, 2022 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review, Lori. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2022

Grateful I didn’t have to wait 3 hrs for oil change! Thank you! Eric was super efficient. More

by Vlsoldano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Mar 03, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 28, 2022

Always pleased with the service at Mark Christopher's. They never fail on doing a great job. More

by MYBOYBUBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Mar 01, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 28, 2022

Salesperson very knowledgeable of available inventory and options availability on vehicles. Good finance manager and all staff very professional. More

by JARECKI4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 28, 2022

Very professional and well maintained. Everyone was attentive and helpful. Would highly recommend this dealership. More

by lina4jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Mar 02, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 28, 2022

The customer service unfortunately was rude. We came to Mark Christopher over Dutton Chevrolet and Moss Bro because we thought the customer service was going to be better. The representative wa More

by A.MEZA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Julie Espinoza
Apr 08, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 28, 2022

My salesman Mr Click was great however your closer was terrible! Because of Rayi walked away from the deal twice and almost walked away for the third a day final time. Mr Click was the only saving grace i More

by KWCURTIS1957
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr Click
Apr 08, 2022 -

Mark Christopher Auto Center responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and we hope to do better next time. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 27, 2022

Clean, courteous and very thorough Management was very helpful on information and advise on my vehicle More

by AMANDAE909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2022

Though the experience started out rough with lack of communication, it ended with everything being taken care of appropriately. More

by Rmnld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
354
...