
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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When I arrived welcome was friendly The salesman Albert is perfect. No pressure informative and kind. A pleasing experience to spend a fortune. is perfect. No pressure informative and kind. A pleasing experience to spend a fortune. More
My car is still leaking oil. This will be the fifth time I have filled out a customer service survey regarding the oil leak. I have also sent emails. I’m up in arms as to what This will be the fifth time I have filled out a customer service survey regarding the oil leak. I have also sent emails. I’m up in arms as to what to do with the oil leak. The last time I took the car in for service , I was told it was the plug on the oil pan. The first time, I was told it was the cam gasket. Oil leaks in my garage and on my driveway, basically everywhere I park the car. If you have any suggestions, I’m all ears. Let me know if you will make me an offer to buy it back? I bought the car in 2020, it has 49K miles. Thanks, Angela More
ALEX SARABIA! !! Not only did he provide my wife and I the best car buying experience, but he provided the best customer service experience across all industries we !! Not only did he provide my wife and I the best car buying experience, but he provided the best customer service experience across all industries we have ever encountered. I can’t say enough about how Alex went above and beyond for us. Alex and I started chatting on a Monday about a very difficult and highly sought after vehicle. I explained to Alex we would have to fly in on Saturday to buy the truck. He kept in constant communication and was readily available to answer all questions and provided updates throughout the week. He made it possible to get a truck that is so difficult to find. He took care of my wife by picking her up on time at the airport, treated her to Starbucks, and had everything in line for a painless car buying experience. This enabled her to get on the road home, quickly! The gratefulness we feel for Alex and the superb customer service he provided makes us want to only buy vehicles from him…even if it means flying to Ontario and driving 5 hours back home! It’s so refreshing to come across an individual who shows such passion and knowledge for their job! I would rate Alex 20 out of 10 if I could! More
Kept in communication the whole time, took a while to get the parts but they kept me up to date. the parts but they kept me up to date. More
Alex showed my husband and I the Cadillac XT5 and the Buick Envision. He explained how both of them worked. No pressure sales. Thanks Alex! Buick Envision. He explained how both of them worked. No pressure sales. Thanks Alex! More
Jett Palos is an awesome sales rep. He is personable and knows his cars well. After all, he is a car enthusiast. I look forward to interacting with him again. Thanks Jett for your as He is personable and knows his cars well. After all, he is a car enthusiast. I look forward to interacting with him again. Thanks Jett for your assistance with getting to know my new AT4X. More
Are you joking me! ! I called about an advertisement with a stock number and was told the van was available. I confirmed the advertisement price was the actual price!! ! I called about an advertisement with a stock number and was told the van was available. I confirmed the advertisement price was the actual price!! I arranged my own financing and arranged to buy the van. The day of I was told by the salesmansger he would never sell me the van for the advertisement!! And he would fire the sales person who gave me the price. I am checking with my lawyer I think if you advertise an auto with a stock number you Are required to sell it for that price. More
Everyone was very nice and friendly as soon as I got to the dealership Jonathan was there to help me and did everything he could to help me purchase a new vehicle thank you the dealership Jonathan was there to help me and did everything he could to help me purchase a new vehicle thank you More
It took months to get the necessary part in, and having no transportation despite the car being under warranty was inconvenient, but once they got the part, the car was fixed quickly. no transportation despite the car being under warranty was inconvenient, but once they got the part, the car was fixed quickly. More