Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,043 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,043 reviews

July 04, 2022

When I arrived welcome was friendly The salesman Albert is perfect. No pressure informative and kind. A pleasing experience to spend a fortune. More

by icewomanca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 04, 2022

My car is still leaking oil. This will be the fifth time I have filled out a customer service survey regarding the oil leak. I have also sent emails. I’m up in arms as to what More

by CAMERONANGELA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2022

ALEX SARABIA! !! Not only did he provide my wife and I the best car buying experience, but he provided the best customer service experience across all industries we More

by bruinftbl10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 03, 2022

Kept in communication the whole time, took a while to get the parts but they kept me up to date. More

by Seanarmstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2022

Alex showed my husband and I the Cadillac XT5 and the Buick Envision. He explained how both of them worked. No pressure sales. Thanks Alex! More

by pkwadewatkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 03, 2022

Jett Palos is an awesome sales rep. He is personable and knows his cars well. After all, he is a car enthusiast. I look forward to interacting with him again. Thanks Jett for your as More

by MCGABRIEL5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 03, 2022

Are you joking me! ! I called about an advertisement with a stock number and was told the van was available. I confirmed the advertisement price was the actual price!! More

by BARRY33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of sales managers Thanks Zaira Parra
Jul 06, 2022 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 03, 2022

Everyone was very nice and friendly as soon as I got to the dealership Jonathan was there to help me and did everything he could to help me purchase a new vehicle thank you More

by ASOSA37595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 03, 2022

It took months to get the necessary part in, and having no transportation despite the car being under warranty was inconvenient, but once they got the part, the car was fixed quickly. More

by DIVAWANNABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2022

I was checked in quickly and on time, greeting promptly while I waited for checknin More

by Casi463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darris
Jul 06, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
352
...