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Mark Christopher Auto Center

Ontario, CA

4.5
10,041 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,041 reviews

July 10, 2022

By far my best car buying experience and favorite dealership. Lloyd and Vince were awesome! More

by Heidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Jul 12, 2022 -

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 10, 2022

Kept me waiting for a part, They hung up when I called about it. Waited 6 months and went elsewhere. Got the part in a couple weeks including installation. More

by supermart6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2022

Clean, helpful, always greeted with a smile. Easy to navigate where you need to go for service. If you have any questions, someone is there to help. NO passing the buck to someone else. Very fri More

by KELZBENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2022

Went in for a oil change said it would be 2 and half hours ended up waiting 5 hours More

by GILLVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2022

Advisor Dario Gomez didn’t provide Cust service and didn’t meet expectations at all. Advisor didn’t follow up to informed me that my vehicle will need to stay a day long. I contacted service dept at 3: More

by CHULLA1000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Darío Gómez
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2022

Worked with Avo and he helped me with everything. Generous from the get go. Will be back with any further services. More

by rueff24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2022

Jerry Peña is very Helpful to us And everybody is accomodating And its seem all staff are know there job.They all on TOP of everything. More

by gheecerezo
Recommend Dealer
Yes
Employees Worked With
Jerry Peña
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2022

Everyone I had contact with was courteous and friendly. I feel the service was performed accurately. I waited for my car and was out in about 2 hours. The car runs better. More

by PEDISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Jul 12, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2022

Love the people there. They were kind and went out of there way to help. More

by CHAD.BRETON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2022

Excellent customer service and friendly staff. We were in and out in with a new Tahoe in less than 90 minutes! More

by george.ramirez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Madrigal
Jul 12, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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