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Mark Christopher Auto Center

Ontario, CA

4.5
10,039 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,039 reviews

July 28, 2022

This dealership was very clean and well organized many cars to choose from and everyone was very helpful and welcoming More

by lilgon199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Jul 29, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

Great service! They work with you and your needs. Third time buying there. Very clean! More

by JMS201031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
Aug 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

The intake person was good the next person I saw was the cashier she was excellent!! More

by CYNTYAHPHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No names were provided
Aug 01, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

Tried deal on line< trade in offer lower than estimate>Went back second day , Sold trade in to carmax for more than dealer offer and bought car for cash.Salesperson delt with first day took key h More

by jtidwe55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

Hands-down without a doubt the worst service dealership when it comes to service I could ever imagine whatever you do whether you have an old car or new car whether it’s a Camaro ,Tahoe or anything Do your More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
Aug 03, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2022

We unfortunately have two cars in the service department, one has been there over a week and the other has been there for five days. It took them at least 2 full work days to even begin looking at either ca More

by TTOFDTH
Recommend Dealer
No
Employees Worked With
Dario
Aug 01, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2022

The service at the time of sale was pretty good, but it was obvious they did not know how to deal with someone that was completely pre-approved through a credit union. Clunky comes to mind. Salesman did More

by y2k.knight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David & Destiny
Jul 29, 2022 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2022

Frank and Robert in Fleet are great to work with. Got us what we needed and went the extra mile and got us set up with GM FAN. Thanks Guy's! Look forward to doing more business with you all.. More

by dvillalobos
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos & Robert Torres
Jul 28, 2022 -

Mark Christopher Auto Center responded

dvillalobos, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Frank's and Robert's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2022

No problems and no pressure. Everything was up front. Jet is an asset to your organization. More

by MMERETIRED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Jul 28, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2022

Dario helped me and was extremely kind and informative. He worked really well with me and the insurance company to ensure everything got fixed correctly. He was professional and communicated with me about More

by DCAMERANO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 28, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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