
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Tried deal on line< trade in offer lower than estimate>Went back second day , Sold trade in to carmax for more than dealer offer and bought car for cash.Salesperson delt with first day took key h estimate>Went back second day , Sold trade in to carmax for more than dealer offer and bought car for cash.Salesperson delt with first day took key home and was off second day only one key given after sale complete. Needed ride from carmax to dealer , contacted Marco and was told to get a LYFT , contacted dealer that sent driver Joe G. to pick me up and complete deal.Joe was great , picked me up at carmax and took me to dealer where he compleated deal.It was a long day and Joe expidited the process and got both the sale complete and me on my way in my new truck. Thanks Joe! More
Hands-down without a doubt the worst service dealership when it comes to service I could ever imagine whatever you do whether you have an old car or new car whether it’s a Camaro ,Tahoe or anything Do your when it comes to service I could ever imagine whatever you do whether you have an old car or new car whether it’s a Camaro ,Tahoe or anything Do yourself a favor do not go to Mark Christopher auto center I repeat do not bring your money or your car to Mark Christopher auto center I’m not the type of person That leaves reviews but the service there so bad the people who work there are so bad the management there is so bad I had to take the time out and leave a review More
We unfortunately have two cars in the service department, one has been there over a week and the other has been there for five days. It took them at least 2 full work days to even begin looking at either ca one has been there over a week and the other has been there for five days. It took them at least 2 full work days to even begin looking at either car despite having appointments. They can't figure out what is wrong with either car, so the cars will be there even longer. Both cars are still under the manufacturer warranty and they will not even provide a loaner car. With two of our family vehicles sitting in their service bays, how are we supposed to go to work? This is unacceptable. More
The service at the time of sale was pretty good, but it was obvious they did not know how to deal with someone that was completely pre-approved through a credit union. Clunky comes to mind. Salesman did was obvious they did not know how to deal with someone that was completely pre-approved through a credit union. Clunky comes to mind. Salesman did not help me setup the car properly... drove it home in DEMO mode, and had to return to get it set up. It has been difficult to find and order crossbars for the roof rack, and the trailer hitch. The pricing at the dealership is excessive; at least 50%-75% of aftermarket. No tinting on the sun/moon roof? It is too hot in the day to open... should come with high-end ceramic tinting STOCK! Most of my questions about the car get referred... I ask questions about how something works to the salesperson, he refers me to Service... they suggest I contact GMC. This finger pointing (not my job attitude) is making me reconsider the next purchase of a 2023 Yukon XL Denali for my company. Manufacturers and dealerships really need to adjust and provide reasonable priced products for customers... where is the manufacturer and dealership's loyalty to their customers? More
Frank and Robert in Fleet are great to work with. Got us what we needed and went the extra mile and got us set up with GM FAN. Thanks Guy's! Look forward to doing more business with you all.. Got us what we needed and went the extra mile and got us set up with GM FAN. Thanks Guy's! Look forward to doing more business with you all.. More
Dario helped me and was extremely kind and informative. He worked really well with me and the insurance company to ensure everything got fixed correctly. He was professional and communicated with me about He worked really well with me and the insurance company to ensure everything got fixed correctly. He was professional and communicated with me about everything going on. More