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Mark Christopher Auto Center

Ontario, CA

4.4
9,372 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,372 reviews

March 31, 2022

Caesar did a great job. I was in and out quickly. I will be back on the next oil change. Might be interested in pricing for having fog lights installed by the dealer. More

by T.RISCH69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 04, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2022

Alex and Fady and Sam were amazing and professional. They made it easy to purchase the vehicle. What a wonderful experience I had. More

by Mandnford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fady. Five stars
Apr 04, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 31, 2022

Mark Christopher helped me find the vehicle of my dreams even through all the inventory shortages! More

by BROOKE.BOTSFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony C
Apr 04, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 31, 2022

I stopped using the dealership for service because the prices were just getting to high. But sometimes, the dealership is your only option to figure out a problem without throwing parts at your vehicle More

by CHRIS_HIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Apr 05, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2022

The staff were all polite & professionalism but I only went for complimentary oil change and it took 4 hours. I waited because I was told it may take 2 hours. However, for some reason I was not notified More

by TEAPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 04, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 31, 2022

Cesar went above and beyond to assist with our GMC Canyon. Scheduling the appointment was easy and I was able to get in quick. Thank you! More

by shanfeld33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Apr 04, 2022 -

Mark Christopher Auto Center responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2022

Service was great. Wasn't pleased about the amount of time. Short staffed, , I'm assuming. More

by Cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Apr 04, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review, Cruze. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2022

Grate customer service willinrest toserve ether customer great customer customer accommodating you withwhat you need oust all the top 🔝 customer service More

by BIVENSDAVID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 30, 2022

Good service from Eric. He always makes me feel welcome and takes care of me. More

by 1sassygrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva from service.
Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2022

I’ve had nothing but positive experiences! Bought my encore in 2020~ great car! Had it serviced twice- positive experience- loaner car- returned cleaner than whe it was brought it! My number o More

by hheath12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, Matt Torres
Apr 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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