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Mark Christopher Auto Center

Ontario, CA

4.4
9,505 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,505 reviews

August 07, 2024

I am incredibly disappointed and dissatisfied with the service and treatment we received at the dealership from both the salesperson Taylor Hill and manager Albert Rodriguez. Despite our expectations of p More

by jasmineguemez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hill 1/5 stars
Aug 08, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I value your feedback as it helps us improve our service at Mark Christopher Auto Center. I understand how frustrating it must have been to feel unsupported and disrespected during your visit. I am committed to ensuring that all our customers receive the professionalism and courtesy they deserve. I would encourage you to reach out to me directly at Mark Christopher Auto Center so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to me, and I appreciate the opportunity to make things right. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 06, 2024

Always on point with all service questions. Everyone goes out of their way to attend us as quickly and efficiently as possible More

by NMFENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier in service and Chris is rental car
Aug 06, 2024 -

NMFENTER1 responded

Always on point with all service questions. Everyone goes out of their way to attend to our needs.

August 06, 2024

What ca I say it’s very accessible and good treatment by the staff vest of all they don’t try to force you into buying what you don’t need More

by MENDOZAMOISESSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found Mark Christopher Auto Center to be accessible and appreciated the good treatment from our staff. We pride ourselves on providing honest service and ensuring our customers only get what they truly need. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2024

We went through the Costco Auto Program with salesperson Mario Sanchez. Great experience from start to finish, no need to haggle on pricing your discount is very clear upfront. Mario listened to our needs i More

by ceosapp4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar-in Finance
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center with Mario. It's wonderful to know that he provided clear pricing and listened to your needs throughout the process. Enjoy your beautiful new Chevy Silverado RST, and we hope to see you again in the future! Please feel free to share your experience with others. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 06, 2024

Without a doubt the best dealer experience I have ever had. Jason was awesome on time friendly knowledgeable about the truck walked me through all the features explained everything help me set up on star More

by alfordent
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had the best dealer experience at Mark Christopher Auto Center. It's great to know that Jason provided you with knowledgeable and friendly service while helping you with your truck. We take pride in our attention to detail, and we're glad you noticed! We look forward to assisting you again in the future. Enjoy your new truck! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 06, 2024

Alex and Jason were both great and extremely helpful. Buying experience was smooth and effortless. More

by Matthiggins5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you, Matt, for your wonderful feedback! We're thrilled to hear that your buying experience at Mark Christopher Auto Center was smooth and effortless, thanks to Jason and our team. We appreciate your kind words and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 05, 2024

Mike salesperson was great I will recommend him. thank you for your service have a good day More

by banuelosa21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Mark Christopher Auto Center. We appreciate your recommendation and look forward to serving you again in the future. Have a wonderful day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 05, 2024

Not pushy very informative and large selection of what I was interested. I did not take a long time. More

by rrios166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo Rubio
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that you found our team at Mark Christopher Auto Center informative and that you appreciated our large selection. We always strive to make the car shopping experience smooth and enjoyable. We look forward to seeing you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 05, 2024

They did what they said and I was out in three hours. To bad there was not a recall from GM for the issue, it ruined a weekend vacation but not the dealers fault More

by FRANK.SIMONETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Frank! I'm glad we could get you out in three hours at Mark Christopher Auto Center. We hope your next visit is even smoother, and if you need anything else, please don’t hesitate to reach out. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 05, 2024

Is on top of everything and they call you fast on any problem of vehicle More

by CANDIESLOPEZ9092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you found Mark Christopher Auto Center to be attentive and responsive to your vehicle's needs. Your feedback is greatly appreciated, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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