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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,040 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,040 reviews

March 11, 2023

I appreciate them taking care of my car and correcting things that were wrong on my brakes. They went above and beyond for me and I’m very grateful. More

by Maryliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Mar 14, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2023

Did everything I asked on time fast service very respectable with warranty recommend to everyone happy customer More

by mmangum.mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the service department, Matt Torres
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Mar 13, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2023

Great service. Jeff Rizzi took great care of us. Constant updates as to what was going on with the vehicle as well as when parts were arriving. Highly satisfied wit More

by JJWINANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! I work incredibly hard to exemplify my commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2023

Great service! I'll keep coming back. Appreciate all you do. You guys are the best. Vote Donald Trump!!! More

by SALAZAR0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Mar 14, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2023

Provide help with scheduling maintenance service and offer to explain functions for the cars people buy from this dealership. More

by srivas98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami and Mike Rodriguez
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Mar 14, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 10, 2023

First thing I noticed was how welcoming the employees make us feel. Overall very professional. Also the relationship between employees seem friendly and professional, very happy experience. Keep up the g More

by STELLA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
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Mar 14, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2023

This time around I was very satisfied with customer service personnel. The oil change and recall service was done on time .No extra days keeping my truck . Good management service..thank you! More

by JPALOMAREZ95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Mar 13, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2023

Hands down the best car buying experience I’ve had. This is the 2nd vehicle I’ve purchased from here and will continue to be a customer here! More

by ALEXREGALADO49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason ho
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Mar 13, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 09, 2023

This was our first time visiting your dealership. The service was very friendly and efficient. We are happy to be apart of the Cadillac family More

by Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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Mar 13, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Perez! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2023

My wife and I just bought our GMC truck from Mark Christopher. Excellent service and big shoutout to our salesman CESAR, amazing guy and bilingual, that just made our process in buying the truck so m More

by rosafausto1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
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Mar 13, 2023 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Cesar's efforts have made the difference in your truck-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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