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Mark Christopher Auto Center

Ontario, CA

4.4
9,503 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,503 reviews

September 06, 2024

Visited several dealerships before coming to Mark Christopher who provided the best sales service (Joel Rodriguez), he spoke with me on the phone before my 45 minute drive to your dealership and I wa More

by bob@rhuffcpa.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Mark Christopher Auto Center. It’s fantastic to hear that Joel provided you with exceptional service and that the discounts made your visit worthwhile. We look forward to serving you again in the future! Safe driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 06, 2024

They sold me a truck that broke down 2 weeks after I bought they never helped me out with that issue More

by ez177308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José
Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the truck and the experience you've had since your purchase. At Mark Christopher Auto Center, I strive to provide quality vehicles and support. I encourage you to reach out to me directly so I can assist you further with your situation. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

Great service! The staff was very accommodating and communicated throughout the time car was being serviced. More

by BCG111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team always strives to provide excellent service and clear communication. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

Javier did an outstanding job. However, I was taken back when the porter brought out the car. We spent nearly $5,000 in repairs and yet our car was absolutely filthy. I can’t be More

by GOLF8954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier in service
Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the cleanliness of your vehicle after spending a significant amount on repairs at Mark Christopher Auto Center. I understand how important it is for your car to be presented in top condition after servicing. Your comments will help us improve our processes to ensure better service in the future. If you'd like to discuss this further, please feel free to reach out to me directly. I hope to serve you better on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

he does exceptional job at meeting. Our businesses complex needs. does a good job communicating and has always came through with our needs. More

by rpratt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our ability to meet your needs and our commitment to communication. At Mark Christopher Auto Center, we strive to provide exceptional service, and it's great to hear that we've met your expectations. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 05, 2024

I went to the dealership and a friendly salesman met me. Mike showed me various options of cars that I might be interested in. I settled on the 2024 Trailblazer More

by SRMARKLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Sep 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about Mike and are thrilled to hear you found the 2024 Trailblazer. At Mark Christopher Auto Center, we strive to provide a friendly and helpful experience for all our customers. We look forward to seeing you again and hope you enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 05, 2024

Mario Sanchez was a pleasure to work with. Excellent customer service ! In addition I appreciated the at home delivery. More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mark Christopher Auto Center responded

Thank you, Mario! We’re thrilled to hear you had a great experience with Mark Christopher Auto Center and our team, especially with the at-home delivery service. We always strive to provide excellent customer service, and your feedback means a lot to us. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 04, 2024

Everyone was very helpful and knowledgeable. Armando went above and beyond in making sure everything went smoothly. More

by Tessa Ballou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mark Christopher Auto Center responded

Thank you, Tessa, for your wonderful review! I'm thrilled to hear that you found our team at Mark Christopher Auto Center helpful and knowledgeable. It's great to know that Armando made such a positive impact during your experience. I appreciate your kind words and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 03, 2024

Everyone was great and helpful. My car was ready when the said it would be and everything was fixed. More

by cori.nicole12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service
Sep 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Cori! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be helpful and that your car was ready as promised. We truly appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 02, 2024

The sales team associates customer service was great and I did not feel pressured at any time. Very reasonable pricing. More

by REARBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our sales team and the customer service you received at Mark Christopher Auto Center. It's great to hear that you felt no pressure during your experience and found our pricing reasonable. We hope to see you again soon and look forward to assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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