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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
9,645 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,645 reviews

January 05, 2023

Jackie, in the service department, is awesome! She is friendly and professional. She is reason I return to the dealership for service. More

by Julianne.m:smith.91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jan 09, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2023

Avo the service rep and travis the electrical tech are the best! They are by far are the nicest most honest people I've met. Ive dealt with almost all local chevrolet dealerships in the area and i must ad More

by ramoncast261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE AVO & TECHNICIAN TRAVIS
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Jan 06, 2023 -

Mark Christopher Auto Center responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2023

Very friendly environment, and the process of buying my Traverse was pretty smooth. The sales team very accommodating! More

by arafarias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie and Greg
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Jan 06, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our sales team, and I am thrilled to know that they went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact me directly! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 03, 2023

Nick went beyond excellent in finding the car that we wanted. Buying the car was quick and painless More

by robledoranch2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 03, 2023

Had my 2011 Chevy service requested an oil change tire rotation were completed but none of the other fluids were addressed More

by MGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Matt Torres
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Jan 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jan 05, 2023 -

MGOMEZ responded

Hi Jeff you can give me a call if you like 9097029922

January 02, 2023

Great purchase experience with Nick, Jerry, and Mike. Sam the finance manager was great too. Happy customer in my new GMC Denali truck 💪🏼🙌🏼 More

by brad.fox28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike sales manager
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Jan 04, 2023 -

Mark Christopher Auto Center responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see me again for any automotive need that you might have. Until then, take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 02, 2023

In prep for 700 mile trip to Utah, they aligned all 4 wheels. But discovered brake lining was 90% gone, notified me, replaced. All good but water cooling system broke down day after arrival. Replaced "re More

by janssnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 04, 2023 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 02, 2023

Very busy but got people's vehicles in and out. Me was recall and I had to ask what was actually done. More

by Wheelercl94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get names
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January 02, 2023

I have been using the service dept since 2004. . Have always received great service. Happy with service department and mechanics. Trustworthy sums it up. More

by ASPHALTZOMBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie and Juan
Report | Print
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 02, 2023

Service was as stated with friendly and courteous personnel. Waiting room was clean and modern with coffees and beverages provided. More

by Cadillac service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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