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Mark Christopher Auto Center
Ontario, CA
9,641 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,641 reviews
January 22, 2023
Was not told of the ongoing issue with the trailer brake system. Believe that disclosure laws were broken. No help at all from service. Claims they know nothing about it and GM claims they told all dealers system. Believe that disclosure laws were broken. No help at all from service. Claims they know nothing about it and GM claims they told all dealers been going on for almost 2 yrs More
by Rick
Verified Customer
January 22, 2023
Thank you Señor Peña for your great customer service. And thank for staying communication on updates And thank for staying communication on updates More
by SANCHEZN1979
January 22, 2023
Ray Khoury and Avo were great. They resolved my car issue right away. This is how.customer service should be. What an excellent way to help the customer feel like he did a great ch They resolved my car issue right away. This is how.customer service should be. What an excellent way to help the customer feel like he did a great choice buying vehicles from here. Thank you guys. It was greatly appreciated More
by moon_nany85
Employees Worked With
Ray Khoury and Avo
January 22, 2023
Need a better reservation system. I came in for a diagnosis, was told if I came in on Monday they would be expecting me and take care of it right away. When I came in early Monday (M I came in for a diagnosis, was told if I came in on Monday they would be expecting me and take care of it right away. When I came in early Monday (MLKDay) I was told the rep that I made the appointment with called off and I was #24 in line. Once I finally got a diagnosis no parts in stock. That’s why I got the pre diagnose. Was not ready till Friday. The rental car cost $200 How about the system that calls you back when it is your turn. Call me to bring it in 3-4 hours before the bay will be available. Gotta do something better More
by MAAbeling
Employees Worked With
Julie did a good with what she had to work with
January 22, 2023
My truck was returned to me missing a lung nut and when I ask about it the advisor Avo Injian and tech Jorge Terrazas never told me anything about it. They told me it was already missing and i asked to see ask about it the advisor Avo Injian and tech Jorge Terrazas never told me anything about it. They told me it was already missing and i asked to see pictures taken of the truck they said the angle it was in you couldn't see the missing lung nut. They gave a spare lung nut but it was never torque to spec. More
by JV
Employees Worked With
Avo Injian and Jorge Terrazas
January 21, 2023
Confusing at check in. Staying informed of service non-existence. After work performed car stayed parked? Staying informed of service non-existence. After work performed car stayed parked? More
by RAMIREZM909
January 21, 2023
The service department is always nice and friendly. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys. The salesman were cool not to aggressive. Overall experience was smooth. I think this is my 3rd car purchased from you guys. More
by ALLINYOGRILL69
